A/R Credit and Collections Coordinator

Why Choose Suddath to "Move" Your Career to the Next Level?

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development

For more information on our benefit offerings, please visit suddath.com/about/careers/ and scroll down to view our employee benefits.

Description:

AR/Collections Coordinator: Manage the collection process of key accounts on a daily, weekly and monthly basis to ensure timely payments.

Key Responsibilities:

• Create, maintain and distribute daily, weekly and/or monthly AR Statements. Power BI report management, Excel Workbooks.
• Coordinate the collection process for past due invoices. Manage alerts in Accounting ERP, set and manage follow-up tasks
• Process credit card payments
• Provide back-up for daily deposits. Remittance details from client/shipper
• Respond to internal and external customer inquiries regarding account information
• Research and resolve invoice discrepancies. Account reconciliations, payment research, and account analysis
• Update customer account information. Review AP addresses, names, phones, emails, assessed by the needs of the account
• Update payment history files
• Assist with the month-end close

Job Skills Required:

• Intermediate working knowledge of Microsoft Excel, Outlook, Word and other MS Office products.
• Ability to work in a team environment and demonstrate flexibility and patience.
• Excellent customer service skills, organization, communication and problem-solving skills.
• Ability to multi-task and manage time effectively.
• Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.

Job Skills Preferred:

• Knowledge of SAP, MoversSuite and Great Plains is a plus

Other Duties & Responsibilities:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education & Experience:

High school diploma required. Two (2) year college preferred, or relevant work experience required. A minimum of 2-5 years of Accounts Receivable/Collection experience is required.

Travel:

• Less than 10% Travel

Language Skills:

• Ability to read and interpret general business periodicals, professional journals, technical procedures or government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Excellent written and verbal communication skills.

Mathematical Skills:

• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply and calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Operations:

• To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, Mover suite and other applications used in the performance of job duties.

Planning/Organization:

• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Certificates/Licenses/Registrations:

• None required.

Working Conditions:

• Cubicle / office working environment
• Noise level in the work environment is usually moderate

Physical/Environmental Demands:

Activity:

• Stand - Under 1/3 Time
• Walk - Under 1/3 Time
• Sit Over 2/3 Time
• Use hands to finger, handle, or feel - Over 2/3 Time
• Reach with hands and arms 1/3 to 2/3 Time
• Climb or balance None
• Stoop, kneel, crouch or crawl Under 1/3 Time
• Talk or hear over 1/3 to 2/3 time
• Taste or smell None
• Other - None

Physical Activity Level:

• The employee must occasionally lift and/or move up to 10 pounds.
• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is occasionally required to reach with hands and arms.

Manual Dexterity:

• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

Special Vision Requirements:

• Specific vision abilities required by this job include close vision and ability to adjust focus.

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.