Casino Wait Staff

Description

Pay Rate: $11.41 an hour plus tips

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Accountable for providing superior beverage service for designated area offering complimentary and alcoholic refreshments to casino guests

• Assist with supplying and cleaning wait station

• Handle cash and reconcile bank for all alcohol served according to Treasure Island and Hospitality policies

• Utilize and implement TIPS training to prevent and recognize potential alcohol related concerns

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Preferred:

• High School Diploma/GED

• 1 year experience as a food and beverage server familiar with tray service

• 1 year experience with a computerized point-of-sale system (i.e. Micros, NCR)

• Proven knowledge of alcohol service

Skills

Required:

• Accurate and detail-oriented

• Strong organizational skills

• Excellent verbal and interpersonal communication skills

Abilities

Required:

• Ability to work fast and efficiently

• Ability to follow established dress code policies and practice good personal hygiene

• Ability to interact with guests, coworkers and management in a professional and courteous manner

• Ability to maintain a professional demeanor

• Ability to speak in a clear, concise and pleasant voice

REQUIRED TRAINING

• Treasure Island guest service training

• TIPS training and certification

• Bloodborne Pathogens training

• Point-of-sales cash register training

• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours

• Must have a good sense of balance, and be able to bend and kneel

• Must be able to push, pull and grasp objects routinely

• Must have the ability to independently lift up to 25 pounds routinely

• Must be able to perform repetitive hand and wrist motions

• Must have good eye hand coordination

WORKING ENVIRONMENT

• Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke

• Must be able to work in cramped, tight quarters

• Must be willing to work a flexible schedule including all shifts, weekends and holidays

• Occasionally overtime may be required

• Occasionally must deal with angry or hostile individuals

• High volume direct public contact

Equal Opportunity Employer

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