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Mobile Crisis Responder

$16.82 - $20.19 per hour

AUNT MARTHAS HEALTH AND WELLNESS, Inc.

Mobile Crisis Responder

Location: Park Forest, IL
Schedule: Full-Time (Evenings & Weekends Required)
Pay Range: $16.82 - $20.19/hour (based on experience)

Make an Immediate Impact When It Matters Most

Aunt Martha's Health & Wellness is deeply committed to strengthening the well-being of our communities by providing equitable, compassionate, and responsive care. As a Mobile Crisis Responder , you will play a critical role in supporting youth and families during moments of acute mental health crisis-meeting people where they are and helping restore safety, stability, and hope.

This is a hands-on, fast-paced role for professionals who remain calm under pressure, lead with empathy, and are motivated by meaningful, real-time impact.

Position Summary

The Mobile Crisis Responder provides in-person crisis intervention services to youth under the age of 21 experiencing significant mental health emergencies that may pose a risk to themselves or others. Responders deliver immediate assessment, stabilization, safety planning, and connection to ongoing care to prevent escalation and unnecessary hospitalization.

What You'll Do
  • Respond to crisis referrals within Designated Service Area (DSA) #25
  • Accept and respond to CARES line referrals on a no-decline basis
  • Arrive in person within 90 minutes of referral receipt
  • Conduct screenings and assessments using the Illinois Medicaid Crisis Assessment Tool (IM-CAT)
  • Provide immediate crisis stabilization, de-escalation, and short-term intervention
  • Develop short-term crisis and safety plans with youth and families
  • Coordinate reunification, family-generated placement, or psychiatric hospitalization when necessary
  • Complete all crisis documentation accurately and in real time
  • Collaborate with Care Coordinators and participate in short-term Child & Family Team (CFT) involvement for Pathways clients
  • Provide follow-up, linkage, and referrals to appropriate community resources
  • Maintain on-call availability during scheduled shifts
  • Participate in supervision, team meetings, trainings, and community outreach efforts
  • Comply with all Illinois mandated reporting laws and agency protocols
Trauma-Informed Care Commitment

All Mobile Crisis Responders practice trauma-informed care grounded in the 5 S's :
  • Safety - Physical and emotional
  • Self-Regulation - Managing emotions during crisis response
  • Supportiveness - Respectful, compassionate engagement
  • Strengths - Identifying and reinforcing client resilience
  • Self-Care - Addressing secondary trauma and stress
What We're Looking For

Education & Experience
  • Bachelor's degree in Social Work or a related human services field required
  • Minimum 1 year of experience working with at-risk youth and/or crisis response
Additional Requirements
  • Availability for evenings, weekends, and flexible scheduling
  • Ability to transport clients using a personal vehicle
  • Strong documentation, communication, and de-escalation skills
  • Openness to feedback and continuous professional growth
Licensure & Documentation
  • Valid Illinois driver's license with a clean driving record
  • Proof of current automobile insurance
Compensation & Benefits
  • Hourly pay: $16.82 - $20.19
  • Medical, Dental, and Vision Insurance
  • Life & Disability Insurance
  • Paid Vacation, Sick Time, and Holidays
  • Retirement Plan
  • Employee Assistance Program (EAP)
  • Employee discounts on mobile plans, dining, and other services

Equal Opportunity Employer

Aunt Martha's Health & Wellness is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual
Vacancy posted 25 days ago
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