Crisis Program Director

Job Description

Job Description

Crisis Program Director –(LCSW/LCPC) Mobile Crisis Response (MCR)

Location: Park Forest
Compensation: 80,000-95,000
Schedule: Full-time (includes some evening/weekend on-call responsibilities)

About Aunt Martha’s Health & Wellness

Aunt Martha’s Health & Wellness is a mission-driven organization dedicated to providing high-quality, compassionate care to individuals and families across our communities. We are committed to improving access to care, advancing health equity, and delivering services that support long-term well-being.

Position Overview

We’re seeking a Crisis Program Director to lead our Mobile Crisis Response (MCR) program. This role is responsible for overseeing program operations, supervising staff, and ensuring high-quality, responsive crisis services across the community.

You’ll play a key leadership role—managing program performance, supporting clinical staff, and building partnerships with community providers. This is a hands-on leadership position that combines team management, program development, and direct involvement in service delivery.

Key Responsibilities

Program Leadership & Operations

• Lead and oversee daily operations of the Mobile Crisis Response program
• Supervise Program Coordinators and direct service staff
• Ensure compliance with all program standards, contracts, and agency policies
• Support program development and expansion of services

Staff Supervision & Development

• Provide leadership, coaching, and supervision to Program Coordinators and team members
• Lead team meetings and provide ongoing training and support
• Participate in hiring, performance management, and staff development

Community Engagement & Partnerships

• Build and maintain relationships with community providers and stakeholders
• Support outreach efforts and community presentations
• Develop and maintain resource networks for youth and families

Service Delivery & Oversight

• Oversee scheduling and coordination of crisis response services (daytime and after-hours)
• Participate in on-call rotation for crisis consultation (evenings/weekends)
• Ensure accurate documentation, billing, and reporting across the team

Qualifications

• Master’s degree in Social Work, Counseling,
• Active clinical license required (LCSW or LCPC)
• Minimum of 5 years of supervisory experience
• Strong leadership and team management skills
• Experience working with youth and families in crisis settings preferred
• Ability to manage multiple priorities in a fast-paced environment

Additional Requirements

• Valid driver’s license with a clean driving record
• Reliable transportation
• Strong written and verbal communication skills
• Proficiency in Microsoft Office and documentation systems

Benefits

• Health, Dental, and Vision Insurance
• Life and Disability Insurance
• Paid Time Off (Vacation, Sick, Holidays)
• Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts

Why Join Aunt Martha’s?

This is an opportunity to lead a critical, community-based program that directly impacts individuals and families in crisis. You’ll be part of a collaborative, mission-driven team committed to making a difference every day.