Building Operations Coordinator - Library Space and Building Operations Management

Building Operations Coordinator

The Building Operations Coordinator position is responsible for performing building operations services for all libraries under central administration, including transporting library materials including archival and irreplaceable items, responding to building emergencies, and collaborating with departmental and Libraries-wide colleagues to ensure services are aligned to internal and external customer needs. The role also involves processing and handling domestic and international mail and library collections shipments; managing room set-up activities for high-profile administrative and donor events; using a variety of equipment, tools and technologies to streamline day-to-day workflows; and collecting building and service usage statistics to facilitate data-driven decision making.

Primary Duties & Responsibilities:

Manages mail, shipping, receiving, and transportation and delivery of materials for all libraries under central administration according to applicable standards, policies and regulations.

• Retrieves and delivers materials in an accurate, safe and timely manner at on- and off-campus locations.
• Performs handling and transportation of special collections materials, which are archival, valuable and sometimes irreplaceable.
• Communicates and collaborates with supervisor and colleagues to plan and confirm timing and logistics.
• Uses a variety of software to process mail and shipments, manage shipping and delivery workflows, and maintain accurate records and statistics for troubleshooting and decision making.
• Maintains clean and safe working environment including, but not limited to, loading docks, Olin Library tunnel, and library storage areas.

Performs building operations, facilities, safety and security functions, which may require flexible shifts and being on call to respond to emergencies during scheduled and not-scheduled hours.

• Follows up on facilities requests and work orders at all libraries under central administration.
• Receives regular training and participates in collaborative building emergency response, including evacuations due to fire alarms, severe weather conditions, and campus threats.
• Serves as a member of the library safety committee.
• Gathers and compiles space usage data using a variety of tools and technologies to support assessment and data-driven decisions.

Performs room and space set-ups for Library events and activities, including administrative and high-profile events, as well as staff workspace preparations and relocations.

• Sets up furniture and spaces in a safe manner and according to standard layouts and custom requests.
• Assembles, disassembles and/or moves furniture, accessories and supplies associated with staff workspace improvements and relocations.
• Collaborates with supervisor and colleagues to ensure set-ups and timing align to customer needs.

Training and professional development, special projects, and other duties as assigned.

Working Conditions: Job Location/Working Conditions

• Normal office environment
• Stockroom or warehouse
• Dust, dirt, grease or other disagreeable elements
• Exposure to moving machinery
• On-Call
• Requires protective devices

Physical Effort

• Typically sitting at desk or table
• Repetitive wrist, hand or finger movement
• Using tools requiring high dexterity
• Typically standing or walking
• Occasional lifting (< 25 lbs)
• Occasional lifting (25 50 lbs)
• Must be able to lift and carry tools and materials weighing in excess of 50 pounds
• Ability to move to on and off-campus locations

Equipment

• Office equipment
• Simple hand tools
• Operate a motor vehicle
• Heavy equipment (buffers, mowers, forklift, etc.)

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications /Professional Licenses :

No specific certification/professional license is required for this position.

Work Experience:

Custodial Services, Maintenance, Transportation, And/Or Customer Service (1 Year)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

Completion of University-provided training on safe use of pallet jacks and loading dock operations after hire.

Education:

Bachelor's degree

Certifications /Professional Licenses :

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

Relevant Experience (2 Years), Mail, Shipping Or Receiving Center, Customer Service, University Operations Or Similar Role (1 Year)

Skills:

Calendar Organization, Client Service, Communication, Computing, Critical Thinking, Customer Service, Customer Support, Detail-Oriented, Electronic Mail, Flexible Mindset, Interpersonal Communication, Multitasking, Organizational Savvy, Prioritization, Problem Solving, Social Interaction, Sound Judgment, Spreadsheets, Team Interaction, Team-Oriented, Thrive Under Pressure, Time Management, Word Proccessing, Working Independently

Grade: G06-H

Salary Range: $17.87 - $27.06 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

If you are unable to use our online application system and would like an accommodation, please email View email address on click.appcast.io or call the dedicated accommodation inquiry number at View phone number on click.appcast.io and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit:

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by