Sales Account Executive

IT SERVICE PROFESSIONALSNerdsToGo is a rapidly growing technology based service company, with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers. In doing so, we hope to remove the confusion of technology that our customers feel is "magic".You'll have an opportunity to join the front lines of a rapidly growing company and be an early critical member of our team. You'll also be able to impact the history of the company as we embark on a transformative journey with you as a main contributor. In this role you'll be a key technician for our MSP (Managed Service Provider) sector of our business. You'll provide outsourced IT to small businesses focusing on cyber security, data loss prevention, Microsoft/Google Suite efficiency, system monitoring & patching, and more. You'll also act as their remote helpdesk and occasional on-site technician helping resolve all IT questions and issues.Critical responsibilities include:Navigate conflict and empathize when a customer is frustrated with their technologyMaintain a positive professional attitude with all customers at all timesProvide excellent white glove service with every interactionRespond with urgency to needs of our small business clientsFollow up and follow through with key points and updates when we are resolving a more complex issueAct on behalf of the client's business when troubleshooting third party software issuesAssist with MSP marketing efforts and secure new clientsDaily management of 10+ small business client needsOffice suite; Word, Excel, & PowerPoint & OutlookIn depth knowledge of Windows OS (Win 7, 8, 10, 11)Mac and Apple experienceTeaching with patience and to those with less knowledge on a complex subjectValid driver's license and clean driving recordWhy You'll Love it Here:Opportunity to join an incredible company that values people and resultsYou have a chance to make a significant contribution on our history-making journeyWe take fun to another level, are infectiously positive, and truly care about one anotherTraining assistance to grow your technical and soft skillsCompetitive benefits including health insurance, vacation, paid holidays, commission opportunity*Additional Information about COVID-19*We follow all safety standards set out by the CDC, WHO, and state regulations. We closely follow updates and adjustments as we move through the various reopening phases. In all of our efforts, the safety of our employees and customers will remain an utmost priority.Compensation: $45,000.00 - $65,000.00 per year