Appraisal Manager

Responsibilities Manage the appraisal ordering process and ensure all requests meet company, investor, and regulatory requirements (including AIR/Appraisal Independence Requirements). Act as the primary point of contact between the company and Appraisal Management Companies (AMCs) or independent appraisers. Review incoming appraisal reports for completeness, accuracy, and compliance before submission to underwriting. Quickly identify and escalate appraisal issues such as valuation concerns, inaccuracies, or guideline discrepancies. Oversee the resolution of appraisal disputes, reconsideration of value requests, and corrections, ensuring documentation supports all actions. Maintain and enforce appraisal policies, procedures, and independence requirements to mitigate risk. Monitor turnaround times and AMC performance, addressing delays or quality concerns proactively. Manage internal staff involved in appraisal desk operations (if applicable), including training, workflow coordination, and performance evaluations. Track appraisal billing, fee schedules, and ensure accurate invoicing and payment processing. Collaborate closely with operations, processing, underwriting, and compliance teams to ensure seamless loan flow. Stay updated on regulatory changes, industry trends, and investor requirements related to valuations and appraisal processes. Qualifications Minimum 3–5 years of experience in mortgage operations, appraisal desk, or valuation management. Strong knowledge of federal and state appraisal regulations, including AIR, USPAP basics, and investor requirements. Familiarity with appraisal ordering platforms (e.g., Mercury, AppraisalPort) and LOS systems such as Encompass. Excellent analytical skills with the ability to identify valuation risks and inconsistencies. Exceptional communication skills, both written and verbal. Strong organizational skills with the ability to manage multiple priorities simultaneously. Ability to work independently and in collaboration with multiple teams in a fast-paced environment. Preferred Qualifications Experience managing AMC relationships. Supervisory or team leadership experience. Background in underwriting or appraisal review. Knowledge of Conventional, FHA, VA, and Jumbo loan guidelines. #J-18808-Ljbffr