Retirement Services Product Manager, Workday
55 Insperity Retirement Services, L.P.
This position is responsible for overall integration and interactions for the Workday application in the Retirement Services business unit. The role includes retirement plan onboarding and conversion setup, release and enhancement management, product workstream development, and product integration management. Responsibilities Oversees all facets of the Workday integration, including release management, product playbooks, and high-level requirements gathering. Ensures the application aligns with the company’s overall strategy and goals, as well as financial goals for the department. Manages the Retirement Services Workday integration and interacts with other enterprise Workday users to facilitate plan set-ups and updates. Manages the coordination and execution of testing for application releases and installations in the department. Contributes to business planning in support of product strategy objectives. Manages communications and problem resolution with ITS and other units as needed. Works closely with Operations, Compliance, and other Insperity units to fulfill business goals. Coordinates with other Project Managers within Retirement Services to ensure application strategy and updates are in line with business goals. Communicates business value, product and feature availability, positioning, and messaging to cross-functional teams, other business units and senior management as appropriate. Manages multi-departmental projects reporting status to Management as appropriate. Evaluates and reports on current application performance and usage. Provides level 1 support as the primary departmental resource during Disaster Recovery situations. Serves as the first-level troubleshooter for application issues experienced in the Retirement Services area. Qualifications Bachelor’s Degree or work equivalent is required. Five to seven years of managing a product or application is preferred. Experience with Workday is required. Understanding of how payroll processes affect retirement plans is preferred. Technical aptitude is required. Ability to bring together business strategy, engineering, user experience and data-driven decision making into meaningful product design and execution. Ability to accept complex assignments, analyze problems and generate effective solutions. Demonstrated ability to command control of a problem and organize resources and knowledge to attain solutions. Experience working with a Multiple Employer Defined Contribution Plan is a plus. Advanced experience with MS Excel is a plus. Must communicate tactfully and effectively, verbally and in writing, and maintain effective work relations. Capable self-starter able to work independently, be innovative and actively seek new or better methods for business processes. Must possess excellent customer and organizational skills and a quick learning ability. Must possess excellent problem-solving and analytical skills. At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr 55 Insperity Retirement Services, L.P.
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