Senior Inside Sales Representative
Granite Group
Job Description
Job Description
The Granite Group is hiring Senior Inside Sales Representatives for existing and future Eastern Massachusetts branches. If you have experience in plumbing, HVAC, PVF, hydronics, or a related trade and enjoy helping customers find the right solutions, this is a great opportunity to grow with New England’s fastest-growing plumbing, hydronics, HVAC, and PVF wholesale distributor.
In these customer-facing roles, you will support contractors, plumbers, HVAC professionals, builders, and other trade customers. You will help process orders, answer product questions, recommend solutions, and contribute to a positive branch experience every day.
Helpful Product Knowledge
Experience with any of the following products or categories is helpful, but not required for every candidate:
Midea HVAC Products
Mitsubishi HVAC Products
Allied Air/Ducane HVAC Products
Weil-McLain Boilers
Kohler & Sterling Plumbing Products
NTI Boilers
State Water Heaters
NIBCO Commercial & Industrial Valves
Rinnai Boilers & Water Heaters
Anvil Gruvlok
Viessmann Boilers
Uponor
IBC Boilers
Viega
Experience We’re Looking For
Candidates with experience in any of the following areas are encouraged to apply:
HVAC
Plumbing
Pipe, valves, and fittings for residential or commercial applications
Hydronic Heating
Oil & Propane Supplies
Well & Water Systems
Qualifications
Strong customer service, communication, and problem-solving skills.
Sales-minded approach with a focus on helping customers succeed.
Experience in plumbing, HVAC, PVF, hydronics, wholesale distribution, construction supply, or related field preferred.
Ability to learn and communicate technical product information.
Strong organizational skills and attention to detail.
Team-oriented attitude and commitment to excellence.
Bilingual English/Spanish skills are a plus.
Benefits and Perks
Competitive pay and comprehensive benefits.
Career growth opportunities with a fast-growing New England distributor.
Supportive team environment where customer service and product knowledge are valued.
Access to respected industry brands and ongoing learning opportunities.
A company culture built on teamwork, accountability, and strong customer relationships.
Job Type: Full-time | Schedule: Monday–Friday, branch business hours | Pay: Competitive pay based on experience
About the Roles
These positions are ideal for someone who enjoys a fast-paced branch environment, takes pride in providing excellent customer service, and can build strong relationships with trade professionals. Successful candidates are dependable, detail-oriented, sales-minded, and eager to keep learning about the products our customers rely on.
What You’ll Do
Assist customers face to face and by phone with orders, pricing, availability, and product questions.
Recommend plumbing, HVAC, PVF, hydronic, and related products based on customer needs.
Enter and process customer orders accurately and efficiently.
Build relationships with contractors, plumbers, HVAC technicians, builders, and other trade professionals.
Support branch sales goals by identifying customer needs and suggesting value-added products or services.
Work with branch teammates to maintain a smooth, organized, and customer-friendly operation.
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