Supervisor Facilities

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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Time Type:

Full time

Department:

Facilities

All Locations:

1601 Washington Street, 30 Gove Street - Lyman School

Position Summary:

The Facilities Supervisor ensures all NeighborHealth locations are structurally sound, operationally efficient, well maintained, and safe. Develops, documents, and administers preventive maintenance programs for all mechanical and electrical equipment. The Facilities Supervisor assists with the development of new buildings and renovations of existing buildings.

FACILITIES

MAINTENANCE SUPERVISOR

JOB DESCRIPTION

REPORTS TO: Facilities Director

MAIN JOB RESPONSIBILITIES:

• Under general direction, organize and participate, as a working supervisor of facility maintenance staff, in executing work orders and completing projects involving NeighborHealth properties.

• Oversee building systems and equipment to ensure proper functioning (i.e., HVAC, plumbing, electrical, etc.)

• Coordinate necessary work with contractors, vendors and Departmental personnel.

• Provide technical assistance to the Facilities Director and others.

• Respond to and supervise responses to emergency calls twenty-four hours a day /seven days per week.

QUALIFICATIONS:

• Technical training and/or at least five years’ of building maintenance experience.

• Extensive knowledge of H.V.A.C. (including RTU’s, exhaust fans and other air quality/ comfort control equipment), carpentry, plumbing, electrical. Etc.

• Excellent supervisory and organizational skills.

• Knowledge and experience with Building Management Systems (BMS).

• Knowledge of materials, methods, terminology, equipment used in the maintenance, repair, and construction of building structures and systems including those used in performing rough and finished carpentry, plumbing, HVAC, electrical, mechanical, and painting work.

• Knowledge of office procedures, equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

• Knowledge of safety standards and regulations, Joint Commission. NFPA, OSHA EPA and other local/state regulations.

• Ability to read and understand construction drawings, plans and specifications.

• Demonstrate and maintain effective working relationships with those contacted in the course of work.

• Time management skills, as well as verbal and written communications skills, are required.

ROUTINE DUTIES:

• Organize, implement and direct facility staff to ensure the performance of emergency, preventative and routine maintenance is completed in timely manner.

• Equipment is properly maintained in accordance with industry standards and are operational at all times.

• Works to reduce the likelihood of a disruption of services (i.e., heating, cooling, and electricity) for all NeighborHealth locations.

• Assists in developing appropriate an implementing contingency plans to respond to those needs and other emergency conditions.

• Assists in the coordination of contracted services beyond the capabilities of the NeighborHealth.

• Remains available for on-call technical support for emergency responses, and assisting with efforts to restore the health environment to normalcy.

• Advises and makes recommendations for maintenance, repair, improvement, and/or replacement by assessing the condition of facilities, establishing project priorities, and developing long-range plans for upgrading or replacing mechanical, electrical, plumbing, utility infrastructure, making structural repairs, replacing roofs, maintaining or repairing exterior building envelopes, and refurbishing building interiors.

• Ensures that maintenance services are available to meet mechanical services needs by recommending the use of contract services (e.g., electrical, heating and air conditioning, plumbing, etc.) to senior administrators for maintenance and repair projects beyond the capability of personnel to perform.

• Ensures that contracted maintenance services are properly monitored.

• Develop cost estimates for supplies and equipment.

• Focuses on customer needs and customer satisfaction, projects a positive customer service environment to both internal and external customers, and promotes and encourages an attitude of exemplary customer service and high integrity to all of the staff within Facilities Department. Facilitates and fosters a team environment.

• Ensures that all mechanics are provided appropriate direction, leadership, guidance, support, and training to enable the advancement of their knowledge and experience.

• Interpret, explain and enforce policies and procedures.

• Ensures that the work performance of assigned staff meet NeighborHealth standards and expectations and by spot-checking work in the field, evaluating the quality of the work performed.

• Safety Committee member.

• Participates in regularly scheduled meetings within the area of responsibility.

• Contributes to the overall success of the Facilities Maintenance by performing all other

• Duties and responsibilities as assigned.

Salary: Starting at $70,720 up to $110,240 based on years of experience

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request

Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.

We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

• Medical & Dental Coverage

• Life and Disability Insurance

• Privileges at Boston Medical Center for Providers

• 401(K) Retirement Plan

• Educational Assistance

• Flexible Spending & Transportation Accounts

• Paid Holidays, Vacations, Sick and Personal Time

• A Generous Staff Development Benefit

• Excellent Malpractice Coverage

• A Designated Medical Staff Office for Physician Support

• Free Parking

• And Much More…