General Clerk III

General Clerk III

Koniag Advisory Business Solutions, LLC a Koniag Government Services company, is seeking a General Clerk III to support KABS and our government customer in Oklahoma City, OK. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Advisory Business Solutions (KABS) is seeking a dependable, organized, and service-oriented General Clerk III to support the Indian Health Service (IHS), National Supply Service Center (NSSC). This position provides administrative, clerical, and technical support services essential to efficient daily office operations. The General Clerk III performs a broad range of office support duties requiring familiarity with office procedures, sound judgment, attention to detail, and the ability to work independently with minimal supervision.

The ideal candidate is experienced in handling multiple clerical and administrative tasks, maintaining records, supporting workflow coordination, and providing professional customer service to Government personnel, contractors, and external partners. This role requires strong organizational skills, effective communication, and proficiency with standard office software and automated systems.

Key Responsibilities:

• Perform advanced clerical and administrative duties with minimal supervision.
• Prepare, review, process, and maintain a variety of documents, including correspondence, reports, forms, logs, spreadsheets, and other office records.
• Draft, edit, proofread, and format documents in accordance with agency and organizational guidelines.
• Manage calendars, schedule meetings, coordinate appointments, and arrange travel as required.
• Maintain office files and records in accordance with records management requirements and established procedures.
• Select appropriate methods from a variety of office procedures and make simple adaptations or interpretations of guides and manuals as needed.
• Refer recognized problems or unusual situations to appropriate staff or supervisors.

Data Entry and Recordkeeping:

• Enter, verify, update, and maintain information in automated systems, spreadsheets, databases, procurement systems, and tracking logs.
• Review documents for accuracy, completeness, and compliance before submission.
• Maintain logs, tracking sheets, status reports, and other records as directed.
• Assist with compiling and organizing data for reports, presentations, audits, and management review.
• Ensure data is entered and maintained accurately and in a timely manner.

Customer Service and Communication:

• Provide front-line administrative support by responding professionally and promptly to inquiries received in person, by telephone, or by email.
• Provide courteous and effective service to Government employees, contractor staff, and external partners.
• Route or refer complex questions, technical matters, or sensitive issues to the appropriate staff member or supervisor.
• Coordinate communication among internal departments, contractors, and outside organizations to support continuity of operations.

Office and Workflow Coordination:

• Support day-to-day office workflow and administrative operations.
• Monitor office supply levels and initiate replenishment actions as needed.
• Assist with meeting preparation, including preparing agendas, organizing materials, taking minutes, and distributing documents.
• Track deadlines, assignments, and required deliverables to support timely completion of work.
• Help maintain efficient workflow and provide general office support as needed to ensure smooth NSSC operations.

General Duties:

• Perform duties requiring familiarity with office terminology, policies, procedures, and general administrative practices.
• Use sound judgment in carrying out clerical steps that may vary in type or sequence depending on the task.
• Demonstrate flexibility in supporting a variety of administrative and clerical assignments.
• Perform other related duties as assigned within the scope of the labor category.

Required Qualifications:

• High school diploma or equivalent required.
• 3 to 5 years of experience performing clerical, administrative, office support, or related duties.
• Working knowledge of general office practices, administrative support processes, and records management procedures.
• Ability to prepare, review, and process documents accurately and efficiently.
• Experience with data entry, file maintenance, logs, tracking systems, and office correspondence.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, as well as Microsoft Edge and Adobe Acrobat Reader.
• Basic computer proficiency and the ability to learn and use Government systems, spreadsheets, databases, and other automated tools.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision while managing multiple priorities.

Preferred Qualifications:

• Experience supporting a Federal agency, healthcare organization, or supply and service center environment.
• Familiarity with Indian Health Service (IHS), Department of Health and Human Services (HHS), or related Government administrative environments.
• Experience supporting procurement, logistics, records, reporting, or workflow coordination functions.
• Experience maintaining office workflow and tracking deliverables in a deadline-driven environment.

Knowledge, Skills, and Abilities:

• Knowledge of office terminology, clerical procedures, and administrative support practices.
• Ability to select and apply appropriate methods from a variety of established procedures.
• Ability to review work for completeness, accuracy, and compliance with instructions.
• Ability to maintain organized files, logs, and records.
• Ability to communicate professionally with internal and external stakeholders.
• Ability to provide responsive customer service and maintain professional conduct at all times.
• Ability to coordinate multiple tasks and meet deadlines in a fast-paced office environment.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Work Environment:

• Work is typically performed in an office setting.
• Position may require prolonged sitting, standing, walking, bending, reaching, and use of standard office equipment.
• Daily use of computers, phones, printers, copiers, and other office devices is required.
• May require lifting or moving files, office materials, or supplies consistent with normal clerical duties.

Security and Compliance Requirements:

• Must be able to meet all applicable contract, facility access, and Government suitability requirements.
• Must comply with all IHS, HHS, facility, and contractor policies related to workplace conduct, confidentiality, records management, and information security.
• Must use Government systems and information only for authorized purposes.
• Must protect sensitive information and follow all applicable administrative, privacy, and security procedures.
• This position requires the candidate to be able to obtain a Public Trust.

Performance Expectations:

• Provides timely, accurate, and professional administrative and clerical support.
• Maintains organized files, records, and workflow tracking tools.
• Demonstrates reliability, professionalism, and sound judgment in daily work.
• Communicates effectively and supports positive coordination among staff and stakeholders.
• Contributes to efficient NSSC operations through consistent, high-quality support services.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at View email address on click.appcast.io or by calling View phone number on click.appcast.io to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions