Level II Onsite Support Engineer

Job Overview We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting. Responsibilities Provide phone support and remote remediation for workstation issues Troubleshoot and resolve customer system problems across a broad range of technologies Provide installations of new software and upgrades Provide installation of Service Packs and security updates Provide onsite support and installations to clients when necessary Provide helpdesk support including analyzing and resolving end‑user issues Skills & Experience Knowledge of Microsoft operating systems and desktop applications Experience with installing, configuring, and administering a broad range of technologies Excellent written and verbal communication skills Certifications a plus Company Overview Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. Benefits Competitive salary Training and education Medical, dental, vision, and 401k coverage Generous paid time off Excellent work atmosphere #J-18808-Ljbffr Lincoln Computer Services