Manager - Facilities

Job Summary Provide cost‑effective coordination of maintenance support for ServiceSource Delaware Regional Office owned/operated properties, vehicles, and grounds. Responsibilities Care of building, grounds and equipment, ensuring proper functioning of plumbing, electrical, mechanical equipment, and services; may perform janitorial duties. Coordinate opening and closing of all locations. Coordinate and perform daily rounds of main facility and synchronize operations at other locations within the SSDE portfolio. Ensure all equipment is in good working order and coordinate emergency maintenance at all locations/facilities. Accurately assess maintenance request issues and resolve problems promptly. Maintain regular communication with department directors to ensure timely completion of all requests. Maintain repair request log and coordinate requests at off‑site locations. Schedule and oversee contractors (cleaning, painting, renovations, etc.) and serve as liaison with contractors. Review and negotiate annual service contracts for facilities as necessary (snow removal, office equipment, HVAC, etc.). Work with Departments to ensure contracts are in place and enforced. Manage all company‑owned vehicles, including scheduling maintenance, repair, registration, and inspections. Validate regular vehicle inspections, keep inspection, usage and mileage logs. Serve as Leader of Health and Safety Team; comply with OSHA guidelines, conduct drills, and perform risk management and safety checks. Act as primary contact for building alarm systems. Accept maintenance calls and disburse requests appropriately. Seek vendor assistance when needed. Maintain contacts list for all contractors. Work with Employment Services/Business Services to engage trainees and program participants in meaningful work experiences. Support snow removal efforts for government contracts as needed. Liaise with Corporate Risk Management Department and ensure compliance with risk management processes. Perform other responsibilities as assigned. Qualifications High school diploma or GED required; bachelor’s degree in related field preferred. 5–10 years of experience in all aspects of property maintenance and/or general contracting. Experience working with individuals with disabilities preferred. Possess and maintain any appropriate licensure needed to perform the position effectively. Valid driver’s license and reliable transportation for work‑related travel; good motor vehicle record required. Knowledge, Skills and Abilities Effective communication and customer service skills. Well organized, self‑directed, and able to work with people at all levels of the organization. Expanded knowledge of general electrical, plumbing, heating & A/C systems, and common equipment. Knowledge of Universal Design and accessibility modifications. Physical ability to lift equipment/supplies up to 50 pounds. Physical Demands Representatives must meet the listed physical demands and have the capacity to lift up to 50 pounds. Reasonable accommodations may be made for individuals with disabilities. Benefits Health coverage for you and your family through Medical, Dental, and Vision plans. Financial protection with 100% company‑paid Disability, Life, Accidental Death & Dismemberment insurance. 403(b) Retirement plan with dollar‑for‑dollar match up to 3% of your contribution. Flexible Spending and Health Savings accounts for pre‑tax healthcare and dependent expenses. Employee Assistance Program, Wellness Program, and Tuition Assistance. Paid time‑off program with benefits increasing based on tenure. Legal Statements ServiceSource is an Equal Employment Opportunity Employer, making employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. ServiceSource is an E‑Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions. #J-18808-Ljbffr