Sr. SAP CRM with Agent Performance Management (APM) Consultant / Lead functional Consultant - Remot

Simple Solutions

Job Description
Job Description
Sr. SAP CRM with Agent Performance Management (APM) Consultant / Lead functional Consultant - Remote some possible Travel
Position Overview
We are seeking an experienced SAP Agent Performance Management (APM) Consultant with strong hands-on expertise in implementing, configuring, integrating, and supporting SAP APM solutions. The ideal candidate will have extensive experience working with agent onboarding, compliance, hierarchy management, commission processing, incentive compensation plans, and agent lifecycle management. You have 10-15 years SAP experience and 5-7 years CRM with 2-3 APM implementations .
The consultant will be responsible for leading implementation activities, supporting business stakeholders, troubleshooting production issues, and driving continuous process improvements.

Key Responsibilities
Implementation Responsibilities
· Lead end-to-end SAP CRM with Agent Performance Management implementations.
· Conduct business requirements gathering and solution design workshops.
· Configure SAP CRM APM modules to support:
o Agent onboarding
o Producer and broker management
o Agent hierarchy management
o Licensing and compliance tracking
o Commission and incentive compensation processing
o Statement and payout generation
· Design commission structures, schedules, and compensation plans.
· Configure workflows, forms, validations, and business rules.
· Support data migration, cleansing, and reconciliation activities.
· Develop and execute testing strategies including:
o Unit Testing
o System Integration Testing (SIT)
o

Vacancy posted 7 days ago

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