SUPERVISOR CASH APPLICATIONS AND CASH POSTING

SUPERVISOR CASH APPLICATIONS AND CASH POSTING

Location: Owings Mills, MD Schedule: Shift – Hours Full‑time – Day shift – 6:00 am – 2:30 pm Who We Are: LifeBridge Health is a dynamic, purpose‑driven health system redefining care delivery across the mid‑Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community‑centered care. About the Role: The Cash Applications Supervisor is responsible for supervision of the Cash Applications team to ensure quality and accurate completion of assigned work in cash receipts, payment posting, and cash reconciliation across all LifeBridge Health facilities. Responsibilities include importing and identifying bank deposits, remittance processing, scanning/indexing/document imaging; ensuring inter‑company transfers are accurate; working with managers and staff to assist in process improvement, policy development, employee development/retention; ensuring manual and electronic transactions are posted accurately and timely; coordinating imaging and indexing activities, quality audits and vacancy coverage; new‑hire training and consistent guidance to the Cash Applications team; supporting cashier operations and credit balance resolution processes and providing backup as needed; assisting the department in meeting performance/posting goals; monitoring associates’ productivity, quality and workflow and reporting to management. Key Responsibilities: Supports management in leading, training, and providing guidance to assigned Cash Application personnel. Trains new employees on policies and procedures. Actively monitors open and unresolved requests and issues, ensuring resolution and follow‑up as needed. Monitors associates’ productivity, quality and workflow and reports to management. Performs lockbox and electronic funds transfer processing and assigns work to staff. Conducts payment posting and credit resolution as the primary function or in a backup role as needed to support adherence to operating standards. Audits and reviews posting on a routine basis to ensure accuracy. Assists managers with month‑end reporting. Maintains websites and user access. Indexes to each patient’s account properly. Assists the organization in identifying and processing refunds in a timely manner. Provides guidance and assistance in identifying posting issues resulting in credit balances. Provides coverage to promote teamwork for critical functions when necessary to meet patient and departmental needs. Requirements: Education: Associate’s degree preferred in a health‑related field with relevant work experience in a clinical setting. Experience: 1–3 years of experience. What We Offer: Impact: Join a team that values innovation and outcomes, delivering life‑saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit‑based practice councils and advanced clinical education support—improving workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on the job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. #J-18808-Ljbffr Lifebridge Health, Inc.