CX Knowledge Architect: AI-Ready Knowledge Base
Vizlab Ventures
Vizlab Ventures in New York seeks a passionate individual to own and enhance the customer experience (CX) knowledge system. This role focuses on designing effective information architecture and ensuring the accuracy and freshness of content. The ideal candidate will have demonstrated experience in knowledge management and systems thinking, excelling in building modular components and optimizing workflows for efficiency, particularly in a fast-paced environment. Competitive compensation and benefits are part of this role. #J-18808-Ljbffr Vizlab Ventures
- mmmanyfold dev studio is seeking a knowledgeable individual to own the CX enablement knowledge strategy. You will... ...architecture and ensure the internal knowledge base is accurate and effective, enhancing... ...knowledge retrieval, optimizing AI processes, and ensuring content...Suggested
$136k - $160k
Hack Chicago is seeking a Knowledge Management Specialist to lead the management of customer experience knowledge systems. This role involves... ...information architecture and optimizing internal knowledge bases to enhance customer support. You will ensure content accuracy...Suggested$136k - $160k
...York, NY, is seeking a professional to manage customer experience knowledge systems. This role will focus on ensuring speedy and reliable... ...teams. A competitive salary range of $136,000 to $160,000 is offered based on experience and expertise. #J-18808-Ljbffr SoliniusSuggested$136k - $160k
Butler Labs in New York City is looking for a Knowledge Systems Manager to oversee customer experience knowledge management. The role involves maintaining the accuracy of the internal knowledge base, ensuring efficient retrieval of information, and designing governance...Suggested$96k - $181k
Location 4910 Tiedeman Road, Brooklyn Ohio Job Description The AI-Ready Knowledge Architect plays a critical role in designing and maintaining the... ...analytics and BI to applied machine learning and LLM‑based experiences (e.g., search, retrieval‑augmented generation,...SuggestedWork at officeFlexible hours- Notion in New York City is seeking an experienced knowledge management professional to own the customer experience knowledge strategy... ...architecture and maintaining the internal knowledge base that supports CX teams. You will ensure fast retrieval of trustworthy knowledge...
$151.9k - $258.3k
...Customer Experience (CX) Services delivers... ..., production‑ready solutions—aligned with... ...extensibility. As SAP advances AI‑driven, autonomous... ..., and internal architects to deliver... ...and deliver cloud‑based, integrated solutions... ...recommendations). Advanced knowledge of GenAI...$250k - $290k
...by a unique combination of precision and vision. Based in any U.S. office (New York preferred), the Knowledge Attorney will sit at the intersection of legal practice... ...foundation who is deeply engaged with how AI, technology, and new ways of working are reshaping...Work at officeFlexible hours$165k - $180k
Notion is seeking a knowledgeable CX Enablement Manager to drive end-to-end knowledge systems. Located in New York, the role requires collaboration on internal knowledge management to improve customer support. Experience in information architecture, systems thinking, and...$136k - $160k
Notion is looking for a CX Enablement Knowledge Strategist in New York City to own and enhance their customer experience knowledge system. You will... ...experience in knowledge management, system ownership, and AI integration. A competitive salary range of $136,000 - $160,0...- ...thriving B2B SaaS company is looking for a Technical Writer to lead their Knowledge Base development. In this remote role, you will create and maintain documentation that serves both human and AI needs. The ideal candidate has 4+ years of experience and a strong grasp of...Remote jobFlexible hours
- Accenture is seeking a Knowledge Engineer in New Jersey to lead the development of innovative AI and Knowledge Graph solutions. This role requires expertise in graph-based technologies and collaboration with clients from business and technical teams. Applicants should...
- Roadie, a UPS company, is seeking a CX Content Specialist to develop high-quality internal and external content that supports the Customer Experience team. This role involves auditing and refining content for clarity and usability while collaborating with cross-functional...
- Coherent Solutions, Inc. is seeking experienced AI/ML engineers to join our strategic pool aimed at enhancing AI capabilities. This... ...opportunities to influence key initiatives while participating in internal knowledge-sharing sessions. #J-18808-Ljbffr Coherent Solutions, Inc.
- ...tech-focused venture capital firm is seeking an AI Infrastructure Engineer to design and build foundational... ...next-generation AI agents. This role involves architecting long-term memory infrastructure, creating scalable knowledge graph pipelines, and transforming advanced...
$142.6k - $261.5k
...ServiceNow– ServiceNow/Moveworks AI Architect Manager In the digital... ...with the ability to make fact-based decisions and resolve conflicts... ...relevance and integrating with knowledge management systems. Expertise... ...well‑being. Are you ready to shape your future with confidence...Summer holidayWorldwideFlexible hours$151.9k - $258.3k
SAP SE is looking for a seasoned consultant to lead AI-powered CX transformation initiatives. This role requires over 10 years of experience... ...position offers a compensation range of 151,900 - 258,300 USD based on experience and performance. Ideal candidates will have a...$111.7k - $196.3k
...Through Genesys Cloud, the AI-powered Experience... ...together. The Genesys AI Architect is a presales AI... ...go-to-market feedback based on customer and field experience... ...‑augmented generation, knowledge, and content strategies... ..., and production‑readiness considerations. Leverage...Work from homeFlexible hours$151.9k - $227.9k
...challenges you? Are you ready for an opportunity for... ...solutions conversation based on needs of clients Industry... ...and Data & AI journey. Engage with customers... ...in team mentorship and knowledge sharing, fostering a culture... ...: Azure Solutions Architect Expert, is a plus. Ability...Remote workHome officeVisa sponsorshipWork visaFlexible hours- Summary Cyclotron’s AI Engineering team is hiring a Senior AI Architect to lead the design and delivery... ...executive updates, and knowledge transfer — you are the... ...choosing and composing them based on client fit, not... ...yes," and you should be ready to walk us through the relevant...Remote workShift work
- NeuraFlash LLC is seeking an AWS Technical Architect to lead customer projects building and launching Amazon Connect solutions. The role... ...will have experience with APIs, scripting, and advanced AWS knowledge. This position offers a competitive salary range depending on...
- Job Overview The AI Architect will design and implement end-to-end architectures... ..., compliant, and production‑ready. Responsibilities Solution... ..., fostering growth and knowledge sharing. Requirements 5+ years... ...and implementing LLM‑based solutions (RAG, tool use, prompt...Permanent employmentRemote work
- ...discrimination law. IT Architect V - Role Overview The IT... ...in balance. Lead readiness and execution for major... ...supporting automation and AI‑assisted workflows such... ...Demonstrates proficient knowledge of architecture principles... ...week for most office‑based roles. Flexible work schedule...Work at officeWork from homeFlexible hours1 day per week
$110.87k - $153.18k
...Senior Specialist for its Telecom Practice Group in New York. This role involves organizing and managing regulatory materials, leveraging AI tools for analysis, and implementing efficient workflows. The ideal candidate will have 4+ years of relevant experience, with hands-...- ...this new era, we seek AI-native thinkers across... ...drive a track record of architecting, building, and taking solutions... ...structured feedback based on industry needs and... ...as required. Strong knowledge of SQL, Python with hands... ...not Marketplace ready? We can facilitate these...
$153.47k - $255.75k
...and Access Management (IAM) Architect with a strong AI and agent-integration focus... ..., secure, and production-ready identity standards for agents... ...application stacks. Strong knowledge of SAML, OAuth, OIDC, JWT,... ...70.00 - $255,749.00 Actual base salary varies based on factors...Full timeWork from home- The State of Oklahoma seeks a Learning & Development Knowledge Manager to lead the knowledge management strategy within the Oklahoma Tax Commission. This role involves designing knowledge ecosystems and establishing governance to ensure effective learning and performance...Remote work
- ...AI Platform Architect page is loaded## AI Platform Architectlocations: Philadelphia: Iselin: New... ...benchmarking, evaluating, and optimizing LLM-based systems in production environments##... ...RAG: Vector search, semantic ranking, knowledge mining, and retrieval pipeline...Local areaWork visa
- Genesys Cloud Services, Inc. is seeking an AI Architect to design AI solutions for enhancing customer experiences. In this role, you will... ...both technical and non-technical stakeholders. This position is based in New York and offers a competitive salary along with...Flexible hours
- Job Title: AI Architect Work Location: New York, NY - Onsite Duration: Contract Responsibilities Define the overall technical... ...enterprise systems and platforms, including: AI Knowledge Graph & Knowledge Base Policy-as-Code enforcement (OPA/Rego/Conftest) Drift detection...Contract workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CX Knowledge Architect: AI-Ready Knowledge Base. Be the first to apply!

