Service Advisor

Service Advisor — Audi RichfieldAudi Richfield is growing — and we're looking for an experienced Service Advisor to join our state-of-the-art dealership.If you thrive on building trust with customers, staying organized under pressure, and being the calm, knowledgeable voice between the customer and the shop, we want to talk to you. European/import experience is a plus, but not required — what matters most is your track record of delivering an exceptional service experience.What We OfferIndustry-leading compensation packagePaid trainingPaid vacationFlexible work schedulesMedical, dental, and vision insurance401(k)Closed Sundays — enjoy your weekendsWhat You'll DoGreet customers promptly and set the tone for a great service visitGather detailed customer and vehicle informationAccurately capture and report all vehicle symptoms as described by the customerRecommend needed maintenance based on the vehicle's age, mileage, and service historyPrepare complete, accurate estimates for labor and partsSet clear follow-up times and keep customers updated throughout the dayMonitor each vehicle's progress and proactively communicate delays or changesVerify that final invoices reconcile with the work actually performedWalk customers through completed work and charges clearly and honestlyWhat You BringA proven record of delivering exceptional customer satisfactionPrior experience as a Service Advisor, Assistant Lane Manager, or Service Consultant (required)5+ years of experience in a luxury automotive environmentAbove-average energy and a genuine drive to help customersInterest in building a long-term career with a growing organizationStrong personal and professional integrityCDK experience a plusApply TodayReady to bring your experience to a dealership that's investing in its team? Apply now to join Audi Richfield.