Illustrations Systems Analyst

Role Overview Pacific Life is hiring two Illustrations System Analysts for its forward‑thinking Illustrations Team in Newport Beach, CA. The Illustrations platform is a key strategic differentiator that fuels enhanced customer experience and powers business growth across the organization. Responsibilities Business Requirements & Collaboration Analyze complex life insurance & annuity product specifications—including actuarial formulas and UI requirements—to define testing scope, estimate effort, and identify potential issues. Review requirements and create detailed technical documentation for development teams. Collaborate with developers, stakeholders, and cross‑functional teams to ensure alignment and clarity. Testing & Quality Assurance Maintain and develop advanced testing tools that incorporate full calculation specifications. Identify root causes of complex illustration system issues and drive resolution in partnership with the team. Develop comprehensive test strategies, build test cases, and define expected results for system functionality, calculations, and regression testing. Issue Management & Troubleshooting Monitor, manage, and prioritize system defects and enhancement requests using issue tracking tools. Ensure timely resolution of issues and maintain clear communication with stakeholders. Product Illustration Support Produce new issue and in‑force illustrations for products and policies not currently supported by existing systems. Ensure accuracy and compliance with regulatory requirements. Qualifications Bachelor’s degree in applied mathematics, actuarial science, or a related field. 1‑5 years of experience working with life insurance and/or annuity products and riders. Proficiency in developing detailed test plans. Strong proficiency in Excel; ability to read and code macros is an added advantage. Familiarity with Agile development methodologies and experience working within sprint cadences. Proven ability to build relationships and collaborate effectively across departments. Preferred Experience Previous knowledge with the life insurance and annuity industry. Experience troubleshooting complex illustration system issues and driving resolution. Benefits Base pay range: $45.00 – $55.00 per hour. Additional incentive pay may be offered based on experience, qualifications and geographic location. Employees are eligible for extensive benefits including medical, dental, vision, wellbeing reimbursement account, paid time off, parental leave, adoption assistance program, and a competitive 401(k) plan with company match. EEO Statement Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you cannot access our career center due to your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. #J-18808-Ljbffr Pacific Asset Management