Patient Access

Job Description

Job Description

Job Summary
We are seeking a detail-oriented and friendly Medical Receptionist with back-office responsibilities to join our dynamic team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks in a busy medical office environment. This role requires proficiency in medical scheduling and familiarity with office management practices, particularly within a private practice setting.

Responsibilities

• Greet patients warmly and assist them with check-in and check-out processes.

• Manage incoming calls using phone systems, addressing inquiries and scheduling appointments for both office and surgeries efficiently.

• Manage all messages, phone, fax, email accurately and in a timely manner.

• Utilize EMR & EHR software to maintain accurate patient records.

• Verify patient insurance information, including Medicare coverage, and ensure proper documentation is completed.

• Check in and check out procedures, collecting data, insurances and payments

• Assist with administrative tasks such as filing, data entry, and maintaining organized office and medical supplies.

• Provide support in handling patient payments and billing inquiries as needed.

• Managing, cleaning and stocking of exam rooms. Exam rooms turn around in between patients.

• Maintenance of instrument trays and surgical packs.

• Brings patients into exam rooms, some patients assist and review the initial visit questionnaire.

• Any other tasks pertaining to the efficient running of the medical practice.

Skills

• Previous experience in a medical or dental office is preferred.

• Proficiency in electronic health record systems is highly desirable.

• Strong knowledge of medical scheduling practices and office management techniques.

• Excellent communication skills, both verbal and written, with a focus on customer service.

• Ability to operate phone systems effectively and manage multiple tasks simultaneously.

• Familiarity with insurance processes and insurance verification is advantageous.

• Strong organizational skills with attention to detail

• Able to multitask, independently and cooperatively.

This role is essential for ensuring a positive experience for our patients while supporting the overall efficiency of our healthcare team. If you are passionate about providing excellent service in a healthcare setting, we encourage you to apply.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: aprox 36 per week

Benefits:

• On-the-job training

• Paid sick time

• Paid training

Job Type: Full-time

Work Location: In person