Customer Service Representative

Receptionist PositionProper Insurance® is currently hiring a full-time, in-house Receptionist. Proper Insurance® is located in Bozeman, MT, and is a Coverholder at Lloyd's of London. The company administers a niche insurance program designed specifically for short-term vacation rental properties listed on platforms such as Airbnb, Vrbo, HomeAway, Expedia, and Booking.com.Founded in 2014, Proper Insurance® has grown from a team of 2 owners to over 40 employees in our Bozeman office — with accelerated growth continuing year after year. The U.S. vacation rental market now exceeds 2,000,000 properties and continues expanding as the sharing economy grows. Proper Insurance® is licensed in all 50 states and proudly serves property owners nationwide — right from Bozeman.Our office culture is energetic, collaborative, and motivating. We are building a team of confident, positive, career-minded individuals who enjoy working together and taking pride in what they do.We are seeking a detail-oriented, organized professional who will help deliver a white-glove experience to our growing list of property owners across the United States. This position requires confidence on the phone, comfort in a fast-paced office environment, and the ability to multitask effectively. This is not a remote position.All Proper team members must:Have positive energyBe confident in their own skinBe quick learnersBe problem solversBe comfortable multi-taskingWork well with othersOur successful Receptionist will also be:Detail-orientedHighly organizedCollaborativeComfortable on the phone and computerConfident in an office settingProfessional and polishedA strong communicatorApplicants should not be afraid of the telephone and must be comfortable managing calls, assisting clients, and supporting internal team operations.Compensation & Benefits:$20.00 per hour (Paid Biweekly)Medical & Dental InsuranceVision Insurance OptionHealth Savings Account (HSA) Option401(k) Option10 Vacation Days per Year3 Personal Days per Year2 Floating Holidays10 Paid HolidaysMotivating and encouraging work environmentOpportunity to work in a growing, emerging industrySchedule:Monday to FridayFull-timeIn-person (Bozeman office)Education:High school diploma or equivalent (Preferred)If you are career-minded, organized, confident on the phone, and ready to grow with a fast-moving company, we would love to hear from you. Please submit your resume and cover letter to see if you may be a good fit for Team Proper.