FRONT OFFICE & BILLING SUPERVISOR--CEDAR PARK OFFICE

Job Description

Job Description

Description:

North Austin Pediatrics is seeking a Billing & Front Office Supervisor to join our Cedar Park office location’s management team. We hope that you will embrace our mission to provide a personal approach to our patients while delivering the high-quality care that we are known for. Are you an empathetic and friendly person who is passionate about health and wellness? Do you enjoy creating a welcoming atmosphere for your clients? You might be just the person we are looking for!

Since 1997 we pride ourselves on offering a caring, personalized approach while being committed to the highest quality of care that makes the office a welcoming environment for everyone. We are an independently owned, private practice that has been passionate about serving the Austin area with offices North Austin, Cedar Park, and Leander.

Core Duties:

• Responsible for Billing processes and activities for assigned patient accounts..
• Maintain filing of claims, payments, and reporting. Prepare daily, weekly, and monthly reports.
• Process and maintain patient statement cycle and collection letters. Contacting parents regarding past due balances.
• Customer service interaction regarding any Billing calls, questions, concerns for patient accounts.
• Oversees and responsible for the front office staff supervision, schedule for office location, covers as needed if front staff call ins and/or planned vacation.
• Oversees front office duties delegation to ensure front office staff team is assigned to and maintains specific front office duties as working up specific provider appointments, front office flow, appointment scheduling policies followed, etc.
• Responsible for training new hire front office staff.

Hours:

• Full Time--Monday thru Friday shifts from 7:45am -515pm, with one Saturday morning shift every 6-8 weeks.

Benefits:

• Health, Dental, & Vision insurance
• Short term disability insurance
• 401k
• Paid benefit time
• Scrub tops & jacket provided

This job ad is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. North Austin Pediatrics is an equal opportunity employer.

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. Please visit our website to learn more about the work that we do!

• 2+ years experience in billing and coding preferred
• Knowledge of medical terminology, CPT, ICD-9, ICD-10, and HCPCS coding
• Prior experience with medical office supervision preferred
• Proven experience with electronic medical records essential
• Must possess proven ability to work effectively in a team environment
• Ability to employ tact, diplomacy, and compassion in addressing staffing and patient issues and needs is required
• Excellent communication skills - written, verbal and interpersonal - are required
• Must possess excellent time management skills
• Well-Organized, ability to multi-task, and punctual
• Candidate must also have great customer skills, be a team player, and the ability to relate well to children.
• Medical Office environment; frequent contact with patients and public, some exposure to potentially infectious agents. Work may be stressful at times. Must be able to sit for long periods of time. Must be able to stoop, bend and stretch for files and supplies. Occasionally lifting files, paper, or supplies weighing up to 25 pounds is required. Manual dexterity to operate a computer, calculator, keyboard, copier, and other office equipment is essential.