Bilingual Traveler Support Pro — AI-Enhanced Pre-Departure
EF Education First
EF Go Ahead Tours in Cambridge, MA, is seeking a Bilingual Traveler Support Specialist (Spanish/English) to own the pre-departure traveler experience from booking through departure. You will personalize journeys, resolve complex issues with empathy, and ensure an EPIC experience. You will use AI tools to understand travelers, collaborate with internal teams, and adapt communications across phone, email, and chat. #J-18808-Ljbffr EF Education First
Vacancy posted 3 days ago
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