Academic Advisor (Hybrid)

Job Description

Job Description

Position Title: Academic Advisor (Hybrid)

Salary Range: $37,500 – $45,000

Description

At Chattanooga College MDTC, Advisors will help implement our strategy of “Where a small school can make a BIG difference!!”

The Academic Advisor will provide concierge style service to new and current online & hybrid students to support acclimation to academic life, retention, and degree completion. Ideal candidates must have excellent interpersonal communication, problem-solving, and listening skills. Candidates must be able to adapt to a fast-paced work environment and manage multiple priorities and changing assignments.

This is a professional non-instructional position supporting the academic advising department. This role requires considerable interaction with students through individual meetings, group sessions, and/or events. Academic Advisors must be able to interpret individual needs, provide personalized support, and work effectively with individuals who may be confused, stressed, or demanding.

Responsibilities

• Provides academic advising and support to a diverse population of students, including regular contact regarding performance and daily supervision.
• Implements institutional or departmental strategic priorities related to advising, retention, and degree completion.
• Counsels, advises, or supports individuals through individual and group sessions to address concerns and provide guidance.
• Educates individuals on institutional resources, policies, procedures, and expectations.
• Implements solutions, including technology, to promote efficiency, access, and success.
• Completes required professional development and training annually.
• Supports department-wide and student services initiatives.
• Maintains accurate documentation and records in compliance with institutional, accreditation, and federal requirements.
• Collaborates with departments and colleagues to increase engagement, retention, and success, especially for at-risk populations.
• Provides appropriate referrals for personal, social, and/or academic concerns that may impair success.
• Upholds confidentiality and complies with institutional policies, accreditation standards, and federal regulations.
• Assists with planning and coordination of events such as Orientation and Graduation.
• Maintains tools, systems, or resources (such as advising tools and student information systems) necessary to effectively perform job duties.
• Remains current on relevant state and federal guidelines, emerging best practices, and research related to the role.
• Collaborates with the Director of Academic Advising.

Please note: This job description is not exhaustive, and additional duties may be assigned as needed.

Requirements:

Skills

• Strong interpersonal, communication, and public presentation skills.
• Ability to establish and maintain effective working relationships with students, faculty, staff, and external partners.
• Ability to communicate clearly and professionally in verbal and written formats.
• Knowledge of the advisor’s role in supporting learning, access, and success.
• Ability to use technology to support services, including Microsoft Office, student information systems, and student learning platforms.

Education or Training:

• Bachelor's Degree required
• Master’s degree in counseling or a related student development field is preferred.

Experience:

• A minimum of two (2) years of experience in counseling, advising, or a related student development field is required
• Experience in community college or higher education is preferred.

Other Requirements

This position requires the Academic Advisor to be on campus between 2-4 days per week depending on advising program.

Equal Employment Opportunity Statement

Chattanooga College MDTC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic, in accordance with applicable federal, state, and local laws.

Chattanooga College MDTC encourages applications from individuals of all backgrounds and experiences and is dedicated to providing equal access to employment opportunities.