Safety and Security Ambassador

Job Summary Reports to the Supervisor of Safety and Security and provides staffing for multiple family hospitality, safety and security services. Safety and Security Ambassadors duties include operating Hospital Information Desks, ICU Waiting Room Desks, NICU desk, PRI Information Desks, 2nd floor OR waiting room, Cart Drivers, Discharge Lobby Desk, Outside Greeters, One Day Surgery Desk, WPRCI after‑hours desk, emergency department, outpatient center desk, a Concierge, and Ambassadors at all entrance points to campus buildings. Ambassadors monitor their working areas for safety and security concerns and report those concerns to their supervisor or the UAMS Police Department. Responsibilities Provide staffing for hospitality and security services across the campus. Operate various information desks and manage waiting room activities. Monitor working areas for safety and security concerns. Report concerns to supervisor or UAMS Police Department. Qualifications High School, GED or formal educational equivalent. Experience in Security and/or a Hospitality role in a customer service setting. At least 18 years of age. Ability to understand and follow basic instructions and guidelines. Excellent interpersonal and communication skills. Strong customer service skills. Computer proficiency is required. Perform work safely, following all company policies and procedures. Monitor work area for safety and security concerns. Benefits Available for benefit‑eligible positions: Health: Medical, Dental and Vision plans available for qualifying staff and family. Holiday, Vacation and Sick Leave. Education discount for staff and dependents (undergraduate only). Retirement: Up to 10% matched contribution from UAMS. Basic Life Insurance up to $50,000. Career Training and Educational Opportunities. Merchant Discounts. Concierge prescription delivery on the main campus when using UAMS pharmacy. Required Documents Resume Optional Documents Proof of Veteran Status Salary Information Commensurate with education and experience. Pre‑employment Screening Requirements This position is subject to pre‑employment screening, including criminal background, drug testing, and/or education verification. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law. EEO Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. All applicants must have proof of legal authority to work in the United States on the first day of employment. Closing Date 07/31/2026 Institution Name University of Arkansas for Medical Sciences Job Type Regular Sponsorship Available No #J-18808-Ljbffr