Accounts Receivable Clerk
$18.4 - $19.4 per hourinSync Staffing
Accounts Receivable Clerk
$18.40$19.40/hour
MondayFriday; 7:00 AM4:00 PM CST
Katy, TX 77494
Overview Seeking a detail-oriented Accounts Receivable Clerk to manage a high-volume customer account portfolio, apply customer payments, research account discrepancies, and maintain accurate account records. This position requires strong customer service, organization, reconciliation, and problem-solving skills, with responsibility for approximately 1,000 customer accounts.
Required Skills
- Accounts receivable, collections, cash application, billing, or related accounting experience.
- Experience posting and applying customer payments.
- Ability to research and reconcile account discrepancies and credits.
- Strong data-entry skills with a high level of accuracy.
- Experience managing a high-volume customer account portfolio.
- Strong customer service and professional communication skills.
- Ability to maintain detailed account notes and payment-status information.
- Strong organizational and time-management skills.
- Ability to work independently with minimal supervision.
- Comfortable handling a high volume of customer calls, requests, and account activity.
- Strong problem-solving skills and ability to work effectively under time-sensitive deadlines.
Job Description
- Enter and apply customer payments within Sapphire, including checks, cash, EFT, online bill pay, driver payments, and other payment methods.
- Research and reconcile payment discrepancies, credits, and customer account balances.
- Maintain a portfolio of approximately 1,000 customer accounts, ensuring notes, terms, contact information, and account statuses remain accurate.
- Perform collection procedures according to established SOPs and escalate issues when necessary.
- Make courtesy and collection-related calls and follow up on outstanding account issues.
- Process NSF activity and communicate applicable payment-term changes to customers and sales.
- Distribute monthly customer statements.
- Work with sales and internal departments to investigate and resolve account disputes.
- Maintain accurate information regarding delivery and payment status.
- Respond to customer questions and requests in a timely and professional manner.
- Reconcile accounts and ensure customer records remain current and accurate.
- Handle high volumes of orders, calls, and account activity while maintaining accuracy.
- Maintain strong working relationships with customers, sales teams, and internal departments.
Preferred Skills
- Previous high-volume Accounts Receivable or Collections experience.
- Cash application and account reconciliation experience.
- Experience with Sapphire or a similar accounting/ERP system.
- Experience maintaining large customer account portfolios.
- Familiarity with credit procedures and collection SOPs.
- Strong Excel and general computer skills.
Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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