Site Manager

Site Manager Tommy’s Express Car Wash – Lexington, KY Full-Time | Competitive Pay + Bonuses | Health Benefits | Growth Opportunity About Tommy’s Express: Tommy’s Express is more than just a car wash—we’re an innovative, people-first brand built on speed, service, and a superior wash experience. Our locations are fast‑paced, technology‑driven, and focused on delivering exceptional guest service. We’re looking for a hands‑on, results‑oriented Site Manager to lead daily operations and build a high‑performing team. What You’ll Do Leadership & Operations Maintain an on‑site leadership presence during peak operating hours Ensure smooth daily operations of the wash facility, including preventative maintenance Maintain safety, cleanliness, and brand standards across the site Team Development Recruit, train, coach, and lead a team of up to 15 employees Create schedules, delegate responsibilities, and manage team performance Build a positive, motivated team culture Sales & Business Results Drive membership sales and customer conversion goals Oversee and manage 10 controllable budget lines (e.g., wages, detergents, damage claims) Monitor site KPIs and deliver results aligned with company targets Quality Control & Guest Experience Conduct routine site inspections to ensure wash quality and equipment performance Resolve guest concerns professionally and quickly Ensure every guest receives an excellent experience Reporting Report directly to the Chief Operating Officer with weekly updates, performance reviews, and action plans Required Qualifications 2+ years in a management or leadership role (retail, customer service, or hospitality preferred) Proven ability to lead and motivate a team Strong communication, problem‑solving, and organizational skills Comfortable working outdoors in all weather conditions Preferred Skills Budget or P&L management experience Mechanical aptitude or familiarity with equipment maintenance Track record of hitting sales or performance goals Why Join Us Competitive Salary + Bonuses Health, Dental & Vision Insurance Paid Time Off & Holidays Career Advancement Opportunities in a Growing Brand Benefits 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Job Type: Full‑time Pay: $60,000.00 – $70,000.00 per year Work Location: In person #J-18808-Ljbffr Commerce Lexington Inc.