Outreach Coordinator - Mobile Response Team

OUTREACH COORDINATOR

Mobile Response Team Palm Beach County Full-time/Flexible Hours South County Mental Health Center, Inc. is a private, non‑profit Joint Commission Accredited Behavioral Healthcare provider located in South East Palm Beach County, Florida. Situated in the nationally designated city of Delray Beach, the Center provides a broad spectrum of inpatient and outpatient care to clients and their families in surrounding communities. The Outreach Coordinator will play a crucial role in promoting the services of our Mobile Response Team and fostering connections within the community, including building relationships with law enforcement, fire & rescue, schools, shelters, food banks, and attending public/community events. Community Engagement Establish and maintain relationships with community organizations, schools, healthcare providers, and other stakeholders to promote mental health services Conduct presentations and workshops to educate the community about mental health issues, available services, and resources Outreach Program Development Develop and implement outreach strategies and programs that target specific populations, including underserved or at‑risk groups Create promotional materials such as brochures, flyers, and social media content to raise awareness of mental health programs Data Collection and Reporting Collect and analyze data on locations as needed for monthly reporting Prepare reports for management regarding chart documentation and suggestions for program improvements Support data collection and reporting requirements by ensuring field documentation is completed accurately and timely Collaboration Work closely with clinical staff to understand service offerings and ensure effective communication of available resources Collaborate with local governments, non‑profits, and other organizations to enhance service delivery and community support Advocacy Advocate for mental health awareness and resources at the local, state, and national levels Provide support to individuals seeking mental health services and resources, ensuring they are informed of their options and rights Data Collection and Reporting (Outreach Activities) Collect and analyze data on outreach activities and community engagement to evaluate the effectiveness of programs Prepare reports for management regarding outreach initiatives, community needs assessments, and suggestions for program improvements Coordination of Events Plan and coordinate community events, health fairs, and educational seminars to promote mental health awareness and reduce stigma Organize training sessions and workshops for staff and volunteers to ensure effective outreach methodologies Knowledge And Skills Knowledge and ability to interpret the Baker Act, Marchman Act, confidentiality and abuse reporting, and client rights requirements Knowledge and ability to interpret program and Center policies and procedures Ability to plan and organize events Must be resourceful Proficient in Microsoft Office Suite Ability to manage multiple projects and deadlines effectively Strong knowledge of mental health issues, services, and resources Familiarity with community health assessments and program evaluations Bilingual or multilingual skills are a plus Ability to write/compose correspondence, policies, etc. Ability to effectively and professionally communicate with staff, clients and families Must be able to work independently and make quick, informed decisions in high‑pressure situations Working Conditions Travel required in and around Palm Beach County Flexibility to work evenings and weekends as needed Education & Experience Bachelor’s Degree from an accredited college or university in Social Sciences, Social Work or related field Minimum of 2 years of experience in community outreach, public relations, or related field, preferably in a mental health or healthcare setting Experience working with marginalized or underserved communities Compensation & Benefits This position is hourly and pays $25 an hour. Full‑time employees receive a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with company match. Because of the work we do in the community, a full background check is required for all staff. We are a drug‑free employer. South County Mental Health Center, Inc. is an EOE. #J-18808-Ljbffr South County Mental Health Center