General Ledger Implementation Consultant
ADP - Automatic Data Processing
Job DescriptionUnlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.ADP is hiring an Implementation Consultant. In this position, you'll couple your expertise with our innovative solutions to create exceptional onboarding experiences for each product or service implementation.We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.RESPONSIBILITIES:Implement ADP's General Ledger (GL) interface and GL-related Integration solutions in accordance with client expectations, following ADP guidelines; Support a variety of implementations scenarios including adding additional features, transfers from other parts of ADP, or migration from one ADP solution to another for ADP's moderately complex clients, and long timeframes where each client may require a different configuration.Serve as a subject matter expert that can help lead the workflow of the groupApply industry and product knowledge to optimize General Ledger configurations and product upgradesEnsure client satisfaction and retention through timely solution delivery within client-defined timelinessResolve issues and provide solutions, with minimal direction on procedural mattersCollaborate with various departments to load and convert (as required) client data to ADP's solutionsWork within ADP's implementation methodology and timeliness using technology tools.Ensure accuracy of all aspects of client setupRemain engaged with client throughout implementation, until client is successfully running GL solutionsInteract/collaborate with ADP associates in sales and customer serviceExchange routine information with members of client project team, including priorities, timeliness, issues as they ariseMaintain and expand knowledge and proficiency on implementation job function, ADP products/services and implementation best practicesProvide input to management on process improvement and product enhancementsCoach and mentor less-experienced implementation consultantsUse influence and impact to help clients address and analyze their needsJob RequirementsQUALIFICATIONS REQUIRED3+ years of experience working in a Business-to-Business client service/customer service environment or systems integration environmentHigh school diploma or equivalent in education and experienceAbility to work overtime hours during peak seasonsPreferred Qualifications: Preference will be given to candidates who have the following:Bachelor's degreeGeneral Ledger and Accounting knowledge and work experienceFundamental Payroll Certification (FPC) or Certified Payroll professional (CPP) certification is a plus.Job DetailsJob Type: Full-TimeSalaried: Hourly
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