Service Technician

Job Description

Job Description

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Cooper-Booth Wholesale Company (CBW) has been in the wholesale distribution business since 1865 when Booth Tobacco Company was incorporated in Lancaster, Pennsylvania. The company continued to grow with the acquisition of Cooper Tobacco and a number of other distributors over the years. Family owned and operated for three generations, our longevity has been made possible by providing our customers with the best service and value available. Today, CBW is a full-line, full-service wholesale distributor serving retailers in the Mid-Atlantic region, and is recognized as one of the Top 10 leading convenience store wholesalers in the country.

Learn more about CBW at

Schedule:

• 4 days per week (days TBD)
• Hours vary daily- typical start time is 6:00AM (end time may vary)

Compensation Range: $18.75 - 21.00

Responsibilities:

• Maintain all equipment that is property of Cooper-Booth in the field and in the warehouse
• Repair and troubleshoot issues with CBW equipment such as coffee brewers, cappuccino machines, slush machines, etc.
• Interact with customers on a daily basis: establishing rapport and developing relationships through "On-Brand" customer service
• Safely drive company vehicles to various customer locations throughout PA, MD, DE, VA, WV, and NJ
• Thoroughly and neatly complete paperwork for each service call
• Present and sell CBW programs and services in conjunction with each service call
• Assume accountability for all saleable and unsaleable product(s) and merchandise within the service van

• Valid Driver's license with clear driving record
• Demonstrated excellence in customer service
• Safe, courteous, cautious and defensive driver
• Outstanding interpersonal and communication skills
• Must be able to work overtime and a flexible schedule including on-call duty alternating weekends
• Ability to bend, twist, reach overhead, work in tight spaces, lifting/pulling/carrying up to 80lbs
• Mechanical, technical and electrical aptitude (i.e. mechanically inclined or "handy")
• Independent and motivated self-starter