Senior UI/UX designer (WCGA)

Job Title: Senior UI/UX designer (WCGA) Job Location: Jackson, MS (100% Onsite required) Position Type: Contract Duration: 12 months Primary Skills: Strategic communications, graphic design, digital media production, technical writing, project coordination, documentation management, Microsoft Office Suite (PowerPoint, Excel, Word), Adobe Creative Cloud (Illustrator, Photoshop, InDesign), Microsoft SharePoint, Microsoft Teams, Adobe Workfront, Google Workspace, Smartsheet, Confluence, Lucidchart, SAP Business Network, process optimization, internal documentation, brand consistency, accessibility standards (WCAG), UX and UI design support, document repositories, version control, documentation governance Preferred Skills: Experience working with information systems, cloud technologies, data analysis, or technology implementation projects, knowledge of User Experience (UX) design, experience with accessibility standards (WCAG), experience with communications related to child welfare Position Overview The UI/UX desinger specialist with Technical Communications and Creative Services is a cross-functional role supporting role. The position combines strategic communications, graphic design, digital media production, technical writing, project coordination, and documentation management to support agency communications initiatives and technology implementation efforts. In support of the Communications Department, the role develops and produces visual and written materials across print and digital channels, including publications, presentations, informational materials, and digital communications. The role also contributes to communications planning, creative development, brand consistency, and the delivery of clear, accessible materials that advance agency priorities and engage internal and external audiences. The role is responsible for developing, maintaining, and coordinating technical and project documentation required for system implementation, operational support, federal funding approval, and ongoing compliance with regulations and guidance by the client. The role also translates complex systems, processes, and organizational priorities into clear documentation, visual communications, training materials, and other project deliverables while supporting documentation governance and information management. This role will work closely with the MIS Development Team focusing on UX and UI design to ensure applications are intuitive, easy to navigate and create a visually appealing experience for end users. This role will collaborate with Communications staff, project managers, business analysts, system architects, technical developers, quality assurance teams, external vendors, and other stakeholders to deliver effective communications and project outcomes aligned with agency priorities, brand guidelines, project requirements, and applicable federal regulations. Daily Duties / Responsibilities Project Management and Collaboration Assist the Project Management Office (PMO) and agency divisions with tasks and documentation for new and ongoing projects. Partner with staff, editors, writers, IT, and external vendors to manage projects from concept through delivery. Lead cross-functional meetings to discuss projects, tasks, and process documentation. Internal and external agency communications, both written and verbal. Assist in developing and executing strategic communications plans that integrate both digital and offline tactics. Coordinate timelines, resources, and workflows to ensure high-quality, on-time deliverables. Develop dashboards and monitoring tools for users to track project and/or task progress.Digital Communications and Design Concept, design, and produce print and digital collateral — such as infographics, presentations, whitepapers, eBooks, etc. — while adhering to industry and agency brand standards. Manage and create engaging content for websites, social media platforms, and other digital assets. Support campaigns that al