Donor Assessment Coordinator

Job Description: POSITION SUMMARY TransMedics was founded to address the unmet need for more and better organs for transplantation. The Donor Assessment Coordinator is a part of TransMedics’ NOP program and plays a critical role in providing donor offer screening, clinical evaluation, communication, and coordination for TransMedics partners resulting in better utilization of donor organs. RESPONSIBILITIES Responsible for screening organ offers from OPTN contractor in accordance to Transplant Center protocols and workflows. Effective communication with Transplant Center team, OPO staff, recipients, OR teams, and internal TransMedics teams. Knowledge, understanding, and adherence to OPTN policies. Ensure seamless coordination of donor assessment from clinical review, surgeon and recipient communication to transplantation. Collaboration with TMDX Logistics team. Consult with TransMedics Clinical Leadership. Appropriate pre and post-transplant documentation in Transplant Center EMR and OPTN system. Generally, on call for a minimum of eight 24-hour shifts a month (including holidays and weekends) based on staffing and business needs. Time-off may be scheduled with advance notice, in coordination with manager. Excellent customer service, multi-tsking and communication skills. Participate in quality improvement initiatives and team projects as assigned. Be available to attend team meetings outside of call hours as necessary. Perform other TransMedics tasks and duties as assigned. MANAGEMENT RESPONSIBILITIES This position does not have any direct reports PHYSICAL ATTRIBUTES Role includes long periods of sitting/standing in front of a computer monitor. Mental readiness for effective time management in high-pressure situations. MINIMUM QUALIFICATIONS BS in Nursing, Health Science, Science or related field, or equivalent combination of education and experience Minimum 3+ years of experience as a Transplant Coordinator, Organ Procurement Coordinator, with strong clinical background in transplant; in-depth working knowledge of human anatomy and physiology Ability to work with all levels of the interdisciplinary transplant teams Working knowledge of transplant logistics and vendor management Must be highly flexible and willing to work an inconsistent schedule spanning all shifts and days with 24x7 call, including holidays and weekends Must be highly detail oriented with strong organizational skills Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts Works calmly and professionally under pressure Ability and confidence to make decisions independently regarding medical management of organ donors, logistical arrangements and organ allocation Must be able to work enthusiastically and attentively in a fast-paced environment while managing multiple and dynamic priorities Strong problem-solving skills Experience in medical compliance and data sharing Proficient in Microsoft Office Suite (Word, Excel and Outlook) and electronic medical records PREFERRED QUALIFICATIONS BS in Nursing, Health Science, Science or related field, or equivalent combination of education and experience Minimum 3+ years of experience as a Transplant Coordinator, Organ Procurement Coordinator, with strong clinical background in transplant; in-depth working knowledge of human anatomy and physiology Every Organ Wasted is a Life Not Saved. TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes. Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health. Maximize your potential at TransMedics, Inc. Salary Compensation TransMedics is committed to equitable and transparent compensation. The expected base salary range for this role is $83,700 -$107,400 which represents the company’s current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history. Employee Benefit: Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA Dental Vision Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability 401K Plan Pet insurance Employee Stock Purchase Plan TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees. Welcome to TransMedics Careers! Our Vision is to help save more patients' lives by becoming the trusted partner to transplant stakeholders worldwide and delivering the highest quality technology, service and clinical care. TransMedics Group, Inc. (TMDX) is a commercial-stage medical technology company transforming organ transplant therapy for end-stage organ failure patients across multiple disease states. We developed the Organ Care System, or the OCS™, to replace a decades-old standard of care that we believe is significantly limiting access to life-saving transplant therapy for hundreds of thousands of patients worldwide. Our innovative OCS technology replicates many aspects of the organ’s natural living and functioning environment outside of the human body. As such, the OCS represents a paradigm shift that transforms organ preservation for transplantation from a static state to a dynamic environment that enables new capabilities, including organ optimization and assessment. In concert with our OCS technology platform and OCS Connect™ app, which enables TransMedics and transplant clinicians to efficiently track, coordinate & communicate resource logistics for donor organs procured and maintained on OCS™, TMDX launched its National OCS™ Program (NOP) in 2022: 16 regional hubs across the U.S. staffed by a dispersed workforce of experienced, on-staff OCS Perfusion Specialists & Cardiothoracic and Abdominal Donor Procurement Surgeons. These resources are mobilized on-demand via our own dedicated ground & aviation transportation logistics network, to retrieve and deliver allocated donor organs from anywhere in the U.S. – aiding U.S. Transplant Centers in bidding farewell to the time & distance limitations of cold storage & expand the pool of viable donor organs for their transplant recipients.