Scheduling Specialist Remote after training

RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position, working 40 hours per week, 8:30 AM to 5:00 PM. ESSENTIAL DUTIES AND RESPONSIBILITIES: Scheduling (85%) Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) Insurance (10%) Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Completes other tasks as assigned (5%) Required: High school diploma or equivalent Microsoft Office Suite experience Proficient with using computer systems and typing Able to handle multi-level phone system with a high volume of calls at one time Preferred: 1-2 year customer service experience Medical terminology and previous clinical business office experience Bilingual Benefits: We offer benefits (based on eligibility) including medical, dental, vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more. DailyPay implementation is contingent upon initial set-up period. RAYUS Radiology is an EO Employer/Vets/Disabled. #J-18808-Ljbffr