Systems Technology Specialist (Must live in Minnesota)

Remote Systems Technology SpecialistAt Dungarvin, we are dedicated to making a positive difference in the lives of individuals with intellectual and developmental disabilities, mental health needs, and complex medical needs.We are seeking a Remote Systems Technology Specialist to support the use of remote support, monitoring, and assistive technology across our programs. This position works closely with program teams to help ensure technology systems are functioning effectively, and staff have the support and training needed to use them successfully. This position is best for individuals who work well independently, are self-motivated and have an aptitude for data reporting.Pay & Schedule$22.00-$22.60/hour, based on experience and qualificationsFull-time, Monday-FridayFlexible schedule between 7:00 a.m. and 7:00 p.m., based on program and project needsOccasional overtime may be requiredPerks/Benefits:Comprehensive Benefits: Medical, dental, and vision insurance for eligible full-time employees, supplemental insurance, life insurance, and moreRetirement Savings: 401(k) with up to a 3% employer matchPaid Time Off: PTO that increases with tenure, including PTO donation optionsEmployee Perks: National brand discounts, employee referral program, and access to Tapcheck, allowing eligible employees access to a portion of earned wages before paydayGrowth & Development: Career growth opportunities, paid training, and mentorshipMileage Reimbursement: Reimbursement for eligible work-related travelPaid Training & OrientationThe Remote Systems Technology Specialist helps support and expand the use of remote monitoring, assistive technology, and alternative supervision systems across Dungarvin programs.Responsibilities may include:Monitoring remote support and technology systemsReviewing reports, alerts, and system informationTroubleshooting technology concerns and coordinating solutionsAssisting with equipment installations and system setupCommunicating with program teams, vendors, and other departmentsProviding training and ongoing support to staff using technology systemsHelping identify opportunities to improve or expand the use of remote and assistive technologyMaintaining accurate documentation and following up on technology-related needsThis role may be a great fit for someone who is organized, self-directed, comfortable with technology, and enjoys helping others learn and use new systems.Required:High school diploma or GED requiredStrong communication and interpersonal skillsStrong organization and time-management skillsAbility to problem-solve and troubleshoot concernsComfortable using Microsoft Office and learning new technology systemsAbility to work independently and manage multiple prioritiesPreferred:Experience with assistive technology, remote support systems, alternative overnight supervision, or supporting individuals with disabilities is preferredPrevious group home experience preferredComfortable with heights to check sensors and camera placementComfortable training othersWe believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law. Dungarvin