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Office administrator

Tentek

Looking for a dedicated and hard-working Merchant Services Specialist to work with our dedicated Team. This candidate will be using Microsoft Office Suite (Excel, Outlook) daily and will be making outbound Merchant Services Customer Service calls to our extensive client base. They will be responsible for the entire onboarding process-from the application to the activation-while providing an "Amazing Customer Experience." In addition, they will be in direct contact with the Payment Processor/Bank throughout the application approval process.

Job Responsibilities:

1. Microsoft Excel and Outlook

2. Outbound Customer Service Calls

3. Payment Terminal Downloading/Shipping

4. Merchant Applications

5. Merchant Activations

6. Concierge Calls

Ideal Experience and Education:

1. Minimum of Two Years in a Similar Role

2. Bachelor's Degree

3. Outbound Phone Experience

4. Proficiency in Microsoft Office

5. Effective Communication Skills

6. Self-Starter

7. Team Player
Vacancy posted 4 days ago
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