Hotel Queen Mary - Administrative Assistant-Banquets

Join our team as an Administrative Assistant for Banquets!

As the Banquets Administrative Assistant, you’re the behind-the-scenes magic-maker! You juggle schedules, keep the paperwork flowing, and ensure every event runs smoother than a perfectly polished silver tray—all with a dash of Aimbridge Hospitality sparkle. From prepping guest lists to supporting the team, you set the stage for unforgettable celebrations in true banquet style.

Key Skills & Responsibilities

• Hospitality Hero: Greet every guest and team member with a warm, friendly vibe and a service-first attitude! Whether it’s a busy banquet or a quiet afternoon, your attentive approach helps everyone feel right at home.
• Attendance Ace : Show up on time and ready to shine, following the Aimbridge Hospitality schedule—even on weekends and holidays when the hotel is buzzing with activity. Reliability is your superpower!
• Style & Smiles Specialist: Rock the Aimbridge look with top-notch grooming and personal appearance! Don your approved dress code and name tag with pride, spreading positive spirit wherever you go.
• Hotel Harmony Keeper: Know the ins and outs of Aimbridge Hospitality’s policies and house rules, and always help maintain a safe, efficient hotel environment. Your attention to detail keeps everything running smoothly!
• Office Operations Extraordinaire: Answer phones with a cheery attitude, organize files, order supplies, distribute mail, type and log purchase orders, dispatch work orders, process log sheets, help with inventories and payroll, attend meetings and jot down minutes—plus pitch in wherever you’re needed. Teamwork makes the magic happen!

Education & Experience

• High School diploma or equivalent required; college coursework and hotel experience preferred.
• Strong typing skills (55 wpm) and proficiency with Microsoft systems, OnQ, and Sales Pro Enterprise.
• Ability to communicate clearly, solve problems efficiently, and stay composed under pressure.
• Skilled at understanding complex information and financial data, and resolving guest and coworker concerns.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

WELCOME TO THE QUEEN MARY! Once a world-class ocean liner, the Queen Mary Hotel offers guests unique accommodations and a wide array of attractions that simply cannot be found anywhere else. UNIQUE LONG BEACH HOTEL ACCOMMODATIONS Whether it’s the authentic polished wood paneling, the original 1930s artwork, the Art Deco style or the operable porthole(s), there’s no question that the Queen Mary Hotel is unlike any other Southern California hotel. Each stateroom is unique with its own personality and offers a real glimpse into what transatlantic travel was like during the 30’s, 40’s and 50’s. With an impressive history and tradition of excellence, the Queen Mary Hotel is more than a place to rest one’s head – it’s an entire experience. THE QUEEN MARY EXPERIENCE From historic tours, to paranormal attractions, shops, spa and various events, there are a wide variety of things to do and see while aboard the ship. We hope you enjoy your stay aboard the Queen Mary and take advantage of all the wonderful sites, sounds and tastes, the ship has to offer. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.