ED Support Tech

Job ID: BSWHUS26015597EXTERNALENUSRequisition: 26015597Company: Baylor Scott & White HealthLocation: Waco, Texas, United StatesEmployment type: full timeCategory: Patient & Clinical SupportIndustry: HealthcareLevel: Individual ContributorShift: Day JobPosted: 2026-10-05

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Position: ED Support Tech
Location: Baylor Scott & White Medical Center - Hillcrest
Schedule: Days, FT

Job Summary

The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.

Essential Functions of the Role

• Helps in patient care duties. Collects data like vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake. Documents on appropriate forms.
• Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider, and Nursing orders responsibly. Documents interventions according to Hospital protocol.
• Provides direct technical care. Helps with mobility, toileting, feeding and other personal care needs.
• Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory review.
• Helps or transports patients to and from the department.
• Helps in patient education. Consoles patients and family members and responds to their concerns.
• Performs clinical coordination activities.
• Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.

Key Success Factors

• Knowledge and expertise of nursing and patient care standards and procedures.
• Relational skills required to interact effectively with patients and staff.
• Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
• Must be able to read, write and follow instructions and flow chart protocols.
• Must be able to communicate thoughts clearly; both through speech and in writing.
• General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
• Corpsman Certificate preferred.
• Emergency Medical Technician (EMT) preferred.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 1 Year of Experience

CERTIFICATION/LICENSE/REGISTRATION -

• Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.