Office Manager

A client of Insight Global is currently hiring a Office Manager. In this role you will be responsible for overseeing daily dental office operations, staff performance, and patient experience to ensure high-quality care and service. This role drives operational efficiency, supports team development, and ensures alignment with organizational goals and core values.

• Schedule: Monday- Thursday 7am- 5pm and Fridays 7am-2pm
• Full time

Key Responsibilities:

• Oversee daily office operations, schedule management, and patient flow to ensure efficient care delivery
• Lead, manage, and hold staff accountable to performance standards and office goals
• Ensure exceptional patient experience through professionalism, communication, and service excellence
• Train and develop staff on office procedures, protocols, and best practices
• Monitor and analyze key performance metrics (weekly/monthly/quarterly) to improve practice performance
• Troubleshoot operational challenges and implement effective solutions
• Support financial processes including treatment plan presentation, patient billing, and payment collection
• Coordinate closely with administrative and leadership teams on office operations and process improvements
• Conduct regular check-ins with team leads to drive performance and engagement
• Assist with scheduling, phone coverage, and front office workflow as needed
• Partner with HR on staffing needs, hiring support, and employee management
• Ensure compliance with OSHA, HIPAA, and other regulatory requirements
• Lead special projects and new initiatives to improve office efficiency and patient care

Qualifications:

• 3–5+ years of office management experience (dental strongly preferred)
• Experience in dental or healthcare office operations (Dentrix, Eaglesoft, Open Dental a plus)
• Strong leadership, organizational, and problem-solving skills
• Experience with scheduling, billing, and insurance verification processes
• Excellent communication and customer service skills
• Ability to analyze performance metrics and drive improvements

Compensation: Ranges from $80,000 - $92,000 a year annual salary. Bonus opportunities are available. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include: Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.