Service Sales Representative

General Job Description:

Under the direction of the Regional Service Sales Manager, this position will be primarily responsible for matching ACCO as the premier service and maintenance provider with a select clientele for the purpose of providing them maintenance solutions and increasing ACCO's market share in the area.

Essential Duties and Responsibilities:

• Recommend and attend sales and technical training courses, as approved by management.
• Prospect, cold-call and network to develop leads and sales opportunities.
• Identify, pre-qualify and call on non-contract customers to introduce our company and services we offer.
• Write proposals and contracts for maintenance to the above-described customers.
• Learn maintenance estimating software.
• Obtain immediate technical abilities in discussing HVAC equipment and their maintenance requirements.
• Using acceptable software and other internal resources, prepare estimates for those maintenance contracts you will be proposing.
• Follow-up on sales leads and lists generated by management and others.
• As scheduling allows, accompany field maintenance technicians as they perform preventive maintenance for contract customers.
• Other duties as assigned from time to time.

Position Requirements (Skills, Work Experience, Education, Certifications, Licenses, etc.):

• Minimum of five years of experience in the marketing and sales of services related to technical products and/or systems. Experience in the HVAC industry is a plus.
• Must have an understanding of customer needs and service delivery.
• Strong interpersonal relationship skills and the ability relate well with a variety of personality types.
• The ability to work well with others and in a team environment.
• Be proficient with contact management software or system.
• Proven ability to prospect and network to generate leads and sales opportunities.
• Self-discipline to maintain a steady, strong work ethic in a flexible work environment.
• Client entertainment, including lunches, ballgames, gifts, etc.
• Experience selling and presenting intangible service products.
• Strong organizational and time management skills.
• Willingness and ability to work as long as it takes meet deadlines.
• Must possess and maintain a valid driver's license and auto liability insurance.

ACCO Competencies:

• Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
• Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
• Insight: The ability to gather and make sense of information that suggests new possibilities.
• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
• Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
• Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility and shows personal humility.
• Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change.
• Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.

Physical Requirements:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Regularly lift, push, pull, carry, and/or move up to 10-15 pounds, and occasionally up to 30 pounds.
• Regularly required to walk, stand, and sit.
• Frequently use hands and fingers to handle, grasp, and feel.
• Regularly talk, hear, and use specific vision abilities of Close vision and Distance vision.
• Frequently operate computer keyboard, telephone, and mobile device.
• Operate and drive a motor vehicle.
• Frequently required to reach with hands and arms and at times reach above shoulder height to access storage cabinets.
• Occasionally required to balance, stoop, kneel, crouch, and/or crawl (for reviewing a job site and/or of filling photocopier/printers).
• Ability to climb both fixed and extension ladders and raise a roof hatch.
• Possess a range of motion sufficient to look into the interior of air conditioning equipment.
• Regular and routine attendance is required.

Hours:

Monday to Friday, 8:00 am to 5:00 pm

Travel:

25% of the time to and from the primary office to regional branch offices and customer job site.

Competitive Wages:

$80,000 to $120,000 annually. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.

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