Collections Specialist

Collections SpecialistLocation: Buchanan, NYJob Type: Full Time, In PersonPay Rate: $21 - $24 per hourAbout Us:JP McHale Pest Management is a leading provider of comprehensive pest management solutions for residential and commercial clients in the NY and CT area. We are dedicated to protecting health, property, and the environment through effective, safe, and sustainable pest control practices. Our team of skilled technicians and customer service professionals is committed to delivering exceptional results and building lasting relationships with our clients.Job Summary:We are seeking a highly motivated and detail-oriented Collections Specialist to join our administrative team. The Collections Specialist will be responsible for managing accounts receivable, actively pursuing outstanding payments from clients, and maintaining positive customer relationships. This role requires excellent communication, negotiation, and problem-solving skills, with a strong understanding of financial processes and customer service in a service-based industry.Duties and Responsibilities:Daily review of accounts receivable report, identifying outstanding balances, and tracking the status of each accountMaking phone calls, sending emails, and/or text notification to debtors to discuss overdue payments and negotiate payment plansAddressing customer queries, investigating billing discrepancies, and assisting with payment disputesKeeping detailed records of all contacts with debtors, payment arrangements, and any resolutions reachedCollaborating with other departments, such as accounting or customer service, to ensure efficient collections and customer satisfactionBecome knowledgeable about company products and services, pricing structure, ensuring correct application of billing fees, rates and schedules.Able to multi-task and follow through with details accurately and completely.Job Requirements:Possess a high school diploma or GEDAssociate degree preferredAt least 2 years of experience in Office AdminPossess strong negotiation and problem-solving skillsPossess strong communication skills both verbally and in writing.Proficient in Microsoft Office or similar software.Benefits Offered!Medical insuranceDental & Vision plans401(k) Savings Plans (Traditional & Roth with employer match)Life insurance, 100% company paid (with options to buy up)Long and short-term disability, Accident, Critical Illness, and Hospital Indemnity insurance optionsPaid Time OffEmployee Referral Bonus PlanCompetitive Salary, DOEEqual Opportunity EmployerJP McHale Pest Management is a Drug-Free WorkplaceBackground Checks Required