Program Manager, Corporate Security - Cargo

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Corporate Affairs Team within the Government Affairs Division.​
• ​Responsible for assigned Security Programs (Cargo Security, Catering Security, Facilitation, Audit, C-TPAT, etc.) and support the associated internal American Airlines business unit (airport customer service, flight, flight service, cargo, catering, etc.) by partnering to formulate policies, procedures, processes and training to maintain compliance and effectiveness.

What you'll do

• ​Supports rotation of assigned areas as deemed appropriate by department leadership
• Develops, updates and audits security programs submitted to government authorities
• Develops, updates and reviews security training programs to ensure compliance with applicable regulations
• Analyzes and interprets U.S. and foreign government security and border control agency regulations affecting assigned security programs and ensure they are incorporated into AAs operating programs and procedures
• Coordinates review of new security regulations with all internal AA departments to develop an implementation plan and formulate responses to regulators and industry bodies
• Develops relationships with departmental stakeholders, security service providers and regulators to review assigned security programs and drive continuous compliance improvement
• Performs regular outreach visits and audits to ensure compliance with applicable security regulations
• Investigates incidents and allegations of non-compliance to include developing mitigation plans, preparing formal written correspondence to Letter of Investigation and Notices of Proposed Civil Penalties, preparing talking points and case summaries for informal conferences, and follow-up oversight to ensure mitigation plan is executed
• Develops data driven reporting to show compliance and performance trends for responsible programs
• Compiles and presents compliance data for the SeMS Security Data Analysis Group which highlight performance successes, failures and compliance risk exposure
• Works with internal and external partners to ensure tools (e.g. systems, reporting, performance monitoring, process aids, etc.) are in place to ensure efficient and compliant implementation of required measures
• Represents AA at industry trade association meetings (including A4A, IATA, ATAC, host government, etc.) as requested
• Develops briefing materials on program status and present to senior leadership

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience/training
• 5 years work experience in the aviation industry
• 3 years of work experience interpreting regulatory requirements
• 2 years work experience in project management
• Experience in interpreting new customs and immigration regulations and assessing impact to the operation
• Experience with policy and procedures development to support implementation of regulatory programs
• Experience with interdepartmental project management

 

Skills, Licenses & Certifications

• ​Ability to analyze performance and risk based on existing and impending regulations; provide feedback to appropriate levels of management
• Ability to work to tight deadlines and effectively manage multiple conflicting and frequently changing projects/priorities
• Ability to demonstrate analytical capabilities, problem-solving skills, and project management skills
• Ability to demonstrate strong writing, negotiation, attention to detail and accuracy, comfortable communicating with all levels of internal and external stakeholders
• Ability to handle urgent requests on short notice in response to operational needs

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.