Manager, Insurance Regulatory Compliance

About Inhabit

Inhabit is a global PropTech software company serving over 5 million units in the residential and short-term rental property management industries. Our 1,500+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. Learn more at, visit inhabit.com.

Job Description Summary

The Manager, Insurance Regulatory Compliance plays a critical role in supporting a multi-state MGA operating model, ensuring compliance with state insurance regulatory requirements across delegated authority programs, partner relationships, and product offerings.

This role is responsible for supporting the Director, Insurance Regulatory Compliance with regulatory operations that commonly sit within an MGA environment, including regulatory inquiries and examinations, consumer complaints, partner compliance oversight, and coordination with carrier partners on filings and regulatory obligations. The Manager acts as a key compliance advisor to internal business teams and external partners, translating regulatory requirements into practical, scalable guidance.

As a people manager, this role owns key compliance programs (e.g., complaints management, compliance testing and monitoring), educates business partners on regulatory risk, and coaches and mentors junior-level compliance team members.

What You'll Do (Functions & Responsibilities)

MGA Regulatory Compliance & Oversight

• Serve as a point of contact for regulatory inquiries, data calls, examinations, and audits affecting MGA operations and delegated authority programs.
• Coordinate responses to DOI requests in collaboration with internal teams, carrier partners, and external advisors.
• Monitor state regulatory, legislative, and bureau changes relevant to MGA operations and support implementation efforts.
• Conduct compliance reviews of partner programs, delegated authority arrangements, and third-party vendors.

Program Ownership & Compliance Operations

• Own and manage core MGA compliance programs, including regulatory complaint management, compliance monitoring, and testing activities.
• Oversee intake, investigation, documentation, and resolution of regulatory and consumer complaints.
• Support risk-based reviews of underwriting, policy administration, disclosures, and producer-related activities.
• Contribute to internal audits, compliance reporting, remediation tracking, and governance activities.

Carrier & Partner Collaboration

• Partner with carrier compliance teams on regulatory interpretations, filing responsibilities, audits, and examinations.
• Support oversight of delegated authority relationships and adherence to carrier agreements.
• Serve as a liaison between carrier requirements and MGA business teams.

Business Advisory & Education

• Act as a trusted advisor to Product, Operations, Technology, and Partner teams.
• Educate business partners on regulatory obligations and emerging risks.
• Support compliant process design for new products, states, and partner programs.

People Leadership & Development

• Lead, coach, and mentor junior compliance team members.
• Set performance expectations and support professional development.
• Assist with workload planning and prioritization.

What We're Looking For (Minimum qualifications)

• 7-10+ years of insurance regulatory compliance experience.
• Working knowledge of multi-state DOI regulations, examinations, complaints, and filings.
• Experience partnering with carrier compliance teams.
• Demonstrated compliance program ownership.
• Strong analytical and communication skills.
• Experience in an MGA, InsurTech, or carrier supporting MGA programs.
• Familiarity with personal and/or surplus lines insurance.
• Prior people-management experience.
• Compliance or insurance certifications a plus.
• Strong ownership mindset with practical compliance approach.
• Effective cross-functional collaborator.
• Clear communicator and educator.
• Comfortable in fast-paced, regulated environments.

Education

• Bachelor's degree in business administration, supply chain management, or a related field.

Type

• Full-Time, Salaried Exempt

Location

• We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday.

Benefits Include

• Competitive Pay
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Health Savings Accounts
• Flexible Spending Account
• Dependent Flexible Spending Account
• Critical Illness
• Accident
• 401k Plan with discretionary company match
• Short- and Long-Term Disability
• Company Paid $25,000.00 life insurance
• Supplemental Life and AD&D Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Vacation
• Paid Volunteer Time
• Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.