Epic Professional Billing Team Lead

Job Description

Epic Professional Billing Team Lead

Location: Tarrytown, NY (Onsite 4 days a week)

Compensation: $135-140K

Responsibilities:

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• Perform hands-on design, configuration, and build across Professional Billing application areas
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• Lead complex build activities, including charge capture, billing configuration, and workflow design
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• Support and execute testing activities, including unit, integrated, and user acceptance testing
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• Partner with the Revenue Cycle Project Manager to execute against project priorities and timelines
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• Facilitate workflow design sessions and translate requirements into system configuration
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• Provide peer review and guidance on build quality, standards, and best practices
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• Troubleshoot and resolve complex system issues across billing workflows
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• Serve as a primary day-to-day liaison between analysts, Epic TS, and operational workgroups
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• Mentor and support analysts through build, testing, and issue resolution activities
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• Support go-live preparation, cutover activities, and stabilization efforts
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• Assist in upgrades, enhancements, and ongoing system optimization
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• Maintain documentation and promote consistency across build and configuration
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Qualifications:

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• Demonstrating flexibility with respect to changing end ‐ user business needs
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• Ability and willingness to see things in an open‐ minded way and examine an idea or concept from as many angles as possible
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• Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
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• Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
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• Ability to communicate information clearly and concisely with project leadership and subject matter experts
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• Ability to gain trust and establish effective relationships with Epic counterparts
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• Ability and willingness to learn new software and systems
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• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
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• Epic Resolute Professional Billing Certification (required); additional certifications preferred
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• 7+ years of Epic experience with deep hands-on build and configuration expertise
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• Minimum of two (2) full Epic implementations with direct build responsibility
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• Demonstrated experience leading complex build efforts across billing workflows
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• Strong understanding of end-to-end Professional Billing configuration and workflows
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• Proven ability to troubleshoot and resolve complex system issues independently
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• Experience mentoring junior analysts while maintaining individual build responsibilities
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