Product Manager II

At ALSAC you do more than make a living; you make a difference.

We like people who are different…because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

As a Product Manager II, you will be an individual contributor responsible for defining, executing, and delivering product strategy for a portfolio of products that supports our external audiences and aligns with organizational goals. You will own the product lifecycle from discovery through launch, ensuring meaningful customer outcomes and measurable business impact.

You are the champion of your products, serving as the primary bridge between customers, engineering, and business stakeholders. You'll balance competing priorities, make data-informed tradeoff decisions, and keep the product vision front and center while delivering value incrementally.

What You'll Do

Product Strategy & Roadmap

• Define, own, and manage the product roadmap aligned to product and enterprise strategies.
• Independently execute the product management process end-to-end, from ideation through launch and post-launch iteration.
• Map product KPIs to enterprise Objectives and Key Results (OKRs), prioritizing initiatives that deliver the highest customer and business value.
• Own near-term and mid-term roadmap planning, ensuring focus on the most impactful capabilities.

Customer, Market & Innovation

• Conduct market research, customer discovery, and competitive analysis to identify customer needs, trends, and opportunities.
• Use quantitative and qualitative data to inform product vision, roadmap decisions, and prioritization.
• Identify areas of innovation and run experiments to validate ideas and increase customer value.

Delivery & Execution

• Partner closely with engineering, design, marketing, analytics, and other stakeholders to deliver product capabilities.
• Facilitate scope, design, and requirements discussions with cross-functional teams to drive alignment and execution.
• Define and maintain product documentation, including requirements, user stories, and specifications.
• Work within established product development lifecycles (Agile, Scrum, or Waterfall) to deliver high-quality releases.

Performance & Optimization

• Monitor and analyze product performance, including user engagement, adoption, and revenue.
• Define, track, and report on key performance metrics to measure product success.
• Run post-launch reviews and ensure learnings and customer feedback are incorporated into future iterations.
• Manage day-to-day product operations, including release coordination, status reporting, and product demonstrations.

Job Requirements:

• Bachelor's degree in business, Engineering, or a related field with 6+ years of product management (or related) experience, OR 8+ years of experience without a degree.
• Proven experience leading product development from ideation through launch.
• Experience managing multiple product capabilities or a portfolio with measurable customer and business outcomes.

• Strong ability to balance customer needs, business goals, and technical constraints.
• Experience facilitating scope, design, and requirements discussions across cross-functional teams.
• Comfort making prioritization and tradeoff decisions in a fast-paced environment.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong analytical skills with demonstrated ability to use data to drive decisions.
• Ability to resolve conflicts and disagreements related to scope, design, or requirements.
• Experience with modern software delivery methodologies (Agile, Scrum, Waterfall).
• Strong understanding of current and emerging digital technologies, including:
• Website and content management
• Digital marketing and advertising platforms
• Ecommerce, payments, CRM, and audience management tools
• Knowledge of testing methodologies and user acceptance techniques.
• Proficiency with Microsoft Office, Microsoft Visio, web analytics tools, and collaboration platforms.

This position is based at ALSAC's National Executive Office in Memphis, TN and is eligible for a hybrid work schedule.

Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only. We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.