Overnight Weekend Program Assistant

Location Phoenix Family Services Status Full Time / Non-exempt Schedule Overnight: Friday, Saturday, and Sunday Nights 7 pm to 7:30 am Must have the availability to work overnight Qualifications HS Diploma or GED required College courses related to social services or social services experience preferred 6 months – 1 year of related experience and/or training preferred Good organizational, interpersonal, communication and computer/typing skills required Proficiency in MS Office software (Word, Excel, PowerPoint) Ability to write reports & compute basic figures and numbers Ability to interpret a variety of instructions furnished in written, verbal, diagram or schedule form Ability to handle crisis/emergency situations or services for homeless situations and to utilize crisis intervention and conflict resolution skills Ability to communicate effectively with clients and motivate program participants in achieving housing goals Must have the ability to maintain a non-judgmental attitude in working with clients Ability to exhibit professional and courteous communication at all times Able to work independently and show initiative Must possess, or be eligible to receive, a fingerprint clearance card Bilingual (English/Spanish) desirable Must be able to work various shifts, weekends, holidays An interpersonal style that is service oriented and willing to learn Excellent attention to detail, procedures, processes and policies Must be able to pass a criminal background check Responsibilities Respond to intake queries; collect, record and analyze documentation and referral sources; select eligible and appropriate candidates for admission; refer candidates to other programs as necessary; add candidates to waiting list where applicable; supervise admission procedures. Supervise client medication administration; maintain medication logs; schedule and record all doctor and dental appointments; coordinate or arrange medical or psychiatric referrals; cultivate and record referral sources and resource assistance. Coordinate and oversee clients' living quarters and personal property to ensure policy compliance; conduct inspections, oversee cleanups, maintain furnishings; write personal property request slips; check inventories; maintain client oversight. Provide oversight to client reception; coordinate social services and arrange appropriate assistance; prepare and maintain monthly service reports; sort and distribute incoming mail. Coordinate and oversee client participation in outside activities such as support group meetings, church services, and appropriate special events. Provide assistance to the Program Coordinator, clinical staff, or vocational supervisors; oversee client crews, specific operations or functions, or special projects. Provide special administrative support to the Program Coordinator, including client database management, interface with IT regarding computer or network issues, and other special administration projects. Participate in staff meetings and may engage in religious activities as part of the work day. Perform other duties as assigned by the Program Coordinator as necessary to carry out the responsibilities of the position. Competencies Accountability & Dependability Attention to Detail Listening Skills Adaptability & Flexibility Customer Focus Self Management Ethics – Integrity Influencing Others Safety Focus Stress Tolerance Teamwork & Valuing Diversity Physical Requirements Qualified individuals must be able to perform the essential duties of the position with or without accommodation. The Salvation Army will attempt to satisfy reasonable accommodation requests within reason. While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms continuously. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 50 pounds. Required vision abilities include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Must have the ability to operate telephone, desktop or laptop computer, and to access and produce information from a computer, and to understand written information. #J-18808-Ljbffr