DMV Specialist

About Rogue Credit Union Rogue Credit Union is a member‑owned, not‑for‑profit financial cooperative headquartered in the Rogue Valley of southern Oregon. We provide services to members in selected Oregon and Idaho counties. Our mission is to deliver exceptional member experiences that build mutually beneficial relationships and create a loyal membership base. We foster a culture of happy team members who feel supported, have opportunities for career growth, and love where they work. Role Processes all Department of Motor Vehicle (DMV) paperwork for loans, ensuring perfection of the credit union’s lien on the title. Provides flexible lending support services that meet the needs of the credit union, members, dealers, staff, and other departments. Essential Functions & Responsibilities 65% Exhibits expertise with all DMV paperwork on consumer loans, releases titles on paid‑off loans, files titles, processes payoffs, monitors reports to ensure the credit union’s lien position is perfected on collateral, and uses problem‑solving and decision‑making skills to assist front‑line staff, dealers, and members. 20% Serves as a resource for front‑line staff, answering questions through phone and email regarding lending systems, policies, rules, regulations, procedures, practices, products, services, and lending and title processing. 10% Stays current on applicable regulations, credit union policies, operational controls, safety measures, service, and security procedures to ensure compliance throughout assigned areas. 5% Proactively performs other related duties as required. Knowledge and Skills Experience: One to three years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Requires a high level of trust and diplomacy, courtesy, and tact. Involves extensive personal contact, may motivate or influence others, and necessitates fostering sound relationships with external entities. Other Skills: Accuracy and attention to detail, ability to prioritize and multitask, strong verbal and written communication, resourcefulness in problem solving, and strong computer skills (Word, Excel, Outlook, and related software). Physical Requirements: Some lifting up to 30 pounds, continuous sitting with occasional standing and walking, finger dexterity for computer use, occasional speaking and hearing in person and on the telephone, continuous visual clarity at 20 inches or less and at 20 feet or more, and the ability to drive a motor vehicle or arrange for own transportation. Work Environment: Normal workday with occasional overtime, possible Saturdays or Sundays, and exposure to potentially hazardous conditions such as robbery. Equal Opportunity Employer Statement Rogue Credit Union is an Equal Opportunity Employer and makes employment decisions without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application process, please call View phone number on click.appcast.io or email View email address on click.appcast.io. This Job Description is not a complete statement of all duties and responsibilities comprising the position. #J-18808-Ljbffr