Manager, Vehicle Operations Logistics (Manheim Chicago)

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Manager, Vehicle Operations Logistics Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary in the range of $81,400.00 - $122,200.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description Position Summary The Vehicle Entry Manager is responsible for overseeing the Vehicle Entry Department, which includes leading a team responsible for vehicle check-in, vehicle inspection/imaging of vehicles entering the Manheim facility. Key Responsibilities: * Vehicle Intake & Processing * Oversee daily vehicle entry operations, ensuring timely and accurate processing of all incoming vehicles * Verify vehicle information (VIN, condition, mileage, title status) and confirm alignment with client documentation * Ensure all vehicles are properly tagged, tracked, and staged for inspection, reconditioning, or auction * Oversee all vehicle inspection/imaging and condition report activities for incoming inventory * Ensure accurate documentation of vehicle condition, including damage, mechanical issues, and grading * Maintain consistency with Manheim's national condition report standards and guidelines * Monitor workflow to ensure timely completion of reports aligned with auction schedules Team Leadership: * Supervise, train, and develop vehicle entry staff, including check-in team, inspection team, and imaging team * Monitor team performance, productivity, and accuracy against established KPIs * Conduct regular audits, coaching sessions, and performance evaluations Quality Assurance: * Perform routine audits of condition reports to ensure accuracy and completeness * Address discrepancies and retrain team members as necessary * Partner with arbitration and inspection teams to resolve condition disputes * Ensure high levels of buyer trust through consistent reporting practices Data Accuracy & Systems Management: * Ensure precise entry of vehicle data into Manheim inventory systems * Audit records regularly to maintain data integrity and minimize errors * Troubleshoot and resolve discrepancies related to vehicle information or documentation Process Improvement & Efficiency: * Identify and implement process improvements to enhance throughput and reduce bottlenecks * Collaborate with inspection, reconditioning, and auction teams to streamline workflows * Utilize reporting tools to analyze operational performance and recommend enhancements Customer & Client Support: * Serve as a point of contact for internal teams regarding vehicle entry/inspections/imaging * Ensure client expectations are met regarding turnaround times and data accuracy * Address escalations and resolve issues in a timely, professional manner Compliance & Safety: * Ensure adherence to company policies, safety protocols, and regulatory requirements * Maintain a safe working environment for all team members * Monitor yard operations to ensure proper vehicle handling and storage Qualifications Required: * Bachelor's degree and 6 years' experience in a related field (operations, inventory management, automotive, or logistics). The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year experience in a related field; or 10 years' experience in a related field in lieu of a degree. * 1+ year of experience in management or lead role * Strong attention to detail and organizational skills * Proficiency with data entry systems and Microsoft Office (Excel, Word) Working Conditions: * Indoor and outdoor work environments, including inspection lanes and vehicle lots * Frequent standing, walking, bending, and inspecting vehicles * Exposure to weather conditions, noise, and moving vehicles * Ability to lift up to 40 lbs Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.