Assistant Bakery Manager
Tom Thumb Supermarket
Assistant Bakery ManagerAre you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.The Assistant Bakery Manager supports the Bakery Manager in leading daily bakery operations, maintaining product quality and freshness, delivering excellent customer service, and developing a strong bakery team. This position helps ensure the department is clean, well-stocked, properly merchandised, and operated safely and efficiently.Key Responsibilities:Assist the Bakery Manager with the overall operation and performance of the Bakery Department.Provide leadership, direction, and support to bakery associates throughout the workday.Help train, coach, and develop associates on department procedures, product standards, food safety, sanitation, and customer service.Ensure bakery products are prepared, packaged, labeled, displayed, and rotated according to established standards.Monitor product freshness, quality, presentation, and availability throughout the department.Maintain attractive, full, and properly merchandised displays that promote sales and meet customer expectations.Assist with production planning to ensure appropriate quantities of bread, cakes, pastries, desserts, and other bakery products are available.Help manage inventory levels, ordering, receiving, product rotation, and shrink.Monitor out-of-stocks and adjust production or ordering as needed.Provide friendly, knowledgeable service and assist customers with product questions, special orders, and department requests.Support cake orders and other customer-specific bakery requests to ensure accuracy and timely completion.Maintain department cleanliness and ensure equipment, work areas, displays, coolers, and storage areas meet sanitation standards.Ensure associates follow food safety, personal hygiene, temperature control, and safe food-handling procedures.Promote safe working practices and immediately address potential safety hazards.Assist with associate scheduling and daily work assignments based on business and production needs.Help monitor labor and productivity while ensuring adequate coverage for customer service and production.Support department sales, profitability, shrink, and operational goals.Conduct department walks and identify opportunities related to merchandising, conditions, cleanliness, freshness, and in-stock performance.Assist with opening and closing responsibilities as assigned.Take responsibility for department operations in the Bakery Manager's absence.Partner with store leadership and other departments to support overall store priorities and events.Perform additional duties as assigned based on business needs.Leadership Expectations:Lead by example and demonstrate a positive, professional attitude.Create an environment where associates feel supported, respected, and accountable.Provide clear expectations and follow up on assigned tasks.Recognize strong performance and provide appropriate coaching when improvement is needed.Encourage teamwork and effective communication within the department.Maintain a strong sense of urgency while balancing production, merchandising, and customer service needs.Support the Bakery Manager in building a knowledgeable, dependable, and customer-focused team.Customer Service:Greet and assist customers in a friendly and professional manner.Help customers locate products and provide information regarding bakery offerings.Assist with special orders and ensure customer requests are communicated accurately.Respond professionally to customer concerns and work toward timely solutions.Maintain department conditions that reflect high standards for freshness, quality, cleanliness, and presentation.Food Safety & Sanitation:Follow and reinforce established food safety and sanitation procedures.Ensure proper product rotation and date management.Monitor refrigeration, storage, preparation, and display conditions.Ensure work surfaces, utensils, equipment, and production areas are properly cleaned and sanitized.Maintain proper personal hygiene and food-handling practices.Immediately communicate food safety, equipment, or sanitation concerns to appropriate leadership.Qualifications & Skills:Strong customer service and communication skills.Ability to lead, coach, and motivate a team.Strong organizational and time-management skills.Ability to prioritize multiple responsibilities in a fast-paced environment.Basic understanding of bakery production, merchandising, inventory, and food safety practices.Ability to follow established procedures and maintain consistent quality standards.Dependable, flexible, and able to work effectively with limited supervision.Willingness to learn new processes and take on increased leadership responsibilities.Physical & Scheduling Requirements:Ability to stand and walk for extended periods.Ability to bend, reach, lift, carry, push, and pull merchandise or supplies as required.Ability to safely work around bakery equipment, ovens, refrigeration, and food-production areas.Ability to work in varying temperatures associated with bakery production and storage areas.Must be available to work a flexible schedule based on business needs, which may include mornings, evenings, weekends, and holidays.We also provide a variety of benefits including:Competitive wages paid weeklyAccess to up to 50% of your earned wages before payday, via our partnership with StreamAssociate discountsHealth and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI BenefitsLeaders invested in your training, career growth and developmentAn inclusive work environment with talented colleagues who reflect the communities we serve
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