Product Advisor

Job Description

Job Description

Evergreen Subaru in Auburn is growing fast! Forget everything you think you know about car dealerships.  We have. Evergreen Subaru is an innovative, progressive dealership that works hard to create and maintain a positive and productive workplace culture. We’re looking for a creative, curious, professional and passionate people person to join our team. We are ready to train from the ground up!

Description

As a Product Advisor, you help create the energy and excitement around Subaru vehicles, helping find the perfect model for each customer’s needs. You understand that first and foremost, Evergreen Subaru is dedicated to delivering a customer service experience that is unlike any other. It starts with you actively listening to customers' needs. And then matching those needs with the right vehicle. Every interaction is an opportunity for you to go the extra mile and turn a guest into a loyal Evergreen Subaru customer.

You are responsible for engaging showroom guests to learn about their needs, then following through with options and solutions. And while we’re deeply passionate about Subarus, we also have a large fleet of pre-owned vehicles of all models to help meet all customers’ needs. You are the first person customers meet when they enter the store, and you're also the person who guides them - advising, selling, and ensuring their lifelong happy customer experience.

Key Qualifications

• A passionate and energetic people-person, who gets excited about meeting and helping customers and who is an empathetic and active listener.

• A curious learner who continues to absorb and seek out new information to expand his/her product knowledge. (No car knowledge or sales experience is required. We’d delighted to train the right person).

• Strong communication skills that let you converse freely and comfortably in person, over the phone and through email follow-up.

• A stickler for managing details and process.

• An appreciation of the Subaru brand and its commitment to creating lasting, high-quality products and improving the community around us.

We have just what you need:

• Flexible schedules (4 or 5 day work week available!)
• Competitive pay
• Fun perks & Generous discount
• Paid training

This full-time position comes with full benefits including insurance, paid time off, birthdays off, and a 401(k) plan.

Evergreen Subaru provides a supportive and friendly atmosphere. We are an equal opportunity employer, and we encourage women and people from different backgrounds to apply. We are looking to hire inwardly motivated, driven individuals to help us grow our business and share in our cherished culture of community, integrity, customer satisfaction, and quality. It is a very exciting time to join Evergreen Subaru, as we just moved into a brand new, expanded, state of the art Subaru dealership in Auburn.