Operational Excellence Manager

Compensation: USD 130,000 - USD 175,000 - yearly Company Description At CRB, we design and build some of the most powerful facilities in the world — those that change people's lives. We are the leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our employees provide best-in-class solutions that drive success and positive change for our clients, ourpeopleand our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge,creativityand execution. Job Description The Operational Excellence Manager is responsible forthedevelopment,documentation, and standardization of CRB project delivery processes, driving continuous improvement process initiatives for the Project Operations and Risk (POR) group, and facilitating process change managementacross regional operations. A successful candidate for this position will be a collaborative team player and have a strong drive to deliver high quality outcomesin support of project delivery and risk management.This individual must possess the skills required to successfully assistfunctional process owners and experts in eliciting and documenting procedures,todevelopoperational documentation and job aids, andto effectively communicate change to drive adoption of standard processes.The Operational ExcellenceManager will have proven ability to handle multiple complex tasks and have project management skills, including the ability to establish and manage priorities. Responsibilities Communicate with the business to identify process needs and pain points. Coordinate theintake, analysis, prioritization, planning, resourcing, and internal/external communication of PORinitiatives. Employ observation, interviewing,and coachingwithprocess stakeholders to accurately documentcurrent and future stateprocesses. Determine measures for analyzing and improving processperformance andlead stakeholders through process improvement cycles. Create process maps, workflows, relationship maps, process diagrams, and other relevant media to enable process clarity and aid in identification of forms of waste, improvements, and opportunities for technological enablement or automation. Serve as a mentor to process owners and experts and advise on work procedures to maintain consistent operations between teams. Scope, lead, and manage process improvement initiatives, ensuring they align with business objectives and standards. Identify potential impacts of process changes on the business anddevelop change management plans toproactively mitigate risk. Qualifications Bachelor’s Degree (or above) inProject Managementpreferred,and10+years of industry experience. Experience in an AEC, Construction, or Design Firm Experiencein process definition, procedure writing, and/or process improvement. Ability to communicate openly and effectively both verbally and in writing. Excellenttime management, organizational, analytical, and problem-solving skills. AdditionalQualifications ASQ Certified Manager of Quality/ Organizational Excellence (CMQ/OE) preferred. Proficiency with process improvement methodologies (Lean, Six Sigma, Value Stream Mapping) and software (MS Visio or similar). Proficiency with project management methodologies (Agile, Waterfall, Critical Path Method, etc.) and software (MS Project or similar). Additional Information All your information will be kept confidential according to EEO guidelines. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr