Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
Our agency is deeply rooted in the Painesville community and committed to giving back in meaningful ways. I proudly serve on the board of the Downtown Painesville Organization (DPO), and were active supporters of both the Painesville Community Improvement Corporation (PCIC) and the Eastern Lake County Chamber of Commerce (ELCCC).

We believe that strong communities start with connection and service, and that same philosophy carries into our office culture. Were a family-oriented team that values collaboration, trust, and support. If you're looking for a workplace where your contributions are meaningfulboth professionally and in the communitywed love to connect.

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Sell insurance products including auto, home, renters, business, life, and disability coverage.
• Assist clients with billing inquiries, claims support, and policy updates.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• License reimbursement

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.